Solved

user account can't connect to exchange mailbox

Posted on 2010-08-16
10
301 Views
Last Modified: 2012-05-10
I have a problem I need help with!  I have a user that I disabled the account in AD.  After reenabling the account, you can't send email to it.  The error message I get says it reached the system but delivery was refused.  I tried to login to the users OWA and that doesn't seem to work either.  Something is messed up and I can't find it.  Help!!
0
Comment
Question by:johnpatbullock
  • 5
  • 4
10 Comments
 
LVL 8

Expert Comment

by:ZombieAutopsy
ID: 33446769
could someone of deleted the mailbox possibly when the account had been disabled?
0
 

Author Comment

by:johnpatbullock
ID: 33446783
I can still see the mailbox.
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33447089
check the delivery options for the account
accept messages from setting
0
 

Author Comment

by:johnpatbullock
ID: 33447101
I don't know how to check that!  :)
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33447120
0
Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

 
LVL 32

Expert Comment

by:endital1097
ID: 33447148
or if you are using 2003
messagedeliveryrestrictions.PNG
0
 

Author Comment

by:johnpatbullock
ID: 33447189
Yes, my setting look that this.  Still confused.
0
 
LVL 32

Accepted Solution

by:
endital1097 earned 500 total points
ID: 33447231
under the exchange advanced tab, mailbox rights, does the self account have the associated external account permission
0
 

Author Comment

by:johnpatbullock
ID: 33447280
no it does not.
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33447293
add that permission
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now