Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

user account can't connect to exchange mailbox

Posted on 2010-08-16
10
Medium Priority
?
308 Views
Last Modified: 2012-05-10
I have a problem I need help with!  I have a user that I disabled the account in AD.  After reenabling the account, you can't send email to it.  The error message I get says it reached the system but delivery was refused.  I tried to login to the users OWA and that doesn't seem to work either.  Something is messed up and I can't find it.  Help!!
0
Comment
Question by:johnpatbullock
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
10 Comments
 
LVL 8

Expert Comment

by:ZombieAutopsy
ID: 33446769
could someone of deleted the mailbox possibly when the account had been disabled?
0
 

Author Comment

by:johnpatbullock
ID: 33446783
I can still see the mailbox.
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33447089
check the delivery options for the account
accept messages from setting
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:johnpatbullock
ID: 33447101
I don't know how to check that!  :)
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33447120
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33447148
or if you are using 2003
messagedeliveryrestrictions.PNG
0
 

Author Comment

by:johnpatbullock
ID: 33447189
Yes, my setting look that this.  Still confused.
0
 
LVL 32

Accepted Solution

by:
endital1097 earned 2000 total points
ID: 33447231
under the exchange advanced tab, mailbox rights, does the self account have the associated external account permission
0
 

Author Comment

by:johnpatbullock
ID: 33447280
no it does not.
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33447293
add that permission
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question