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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 311
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user account can't connect to exchange mailbox

I have a problem I need help with!  I have a user that I disabled the account in AD.  After reenabling the account, you can't send email to it.  The error message I get says it reached the system but delivery was refused.  I tried to login to the users OWA and that doesn't seem to work either.  Something is messed up and I can't find it.  Help!!
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johnpatbullock
Asked:
johnpatbullock
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1 Solution
 
ZombieAutopsyCommented:
could someone of deleted the mailbox possibly when the account had been disabled?
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johnpatbullockAuthor Commented:
I can still see the mailbox.
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endital1097Commented:
check the delivery options for the account
accept messages from setting
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johnpatbullockAuthor Commented:
I don't know how to check that!  :)
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endital1097Commented:
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endital1097Commented:
or if you are using 2003
messagedeliveryrestrictions.PNG
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johnpatbullockAuthor Commented:
Yes, my setting look that this.  Still confused.
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endital1097Commented:
under the exchange advanced tab, mailbox rights, does the self account have the associated external account permission
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johnpatbullockAuthor Commented:
no it does not.
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endital1097Commented:
add that permission
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