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user account can't connect to exchange mailbox

Posted on 2010-08-16
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Last Modified: 2012-05-10
I have a problem I need help with!  I have a user that I disabled the account in AD.  After reenabling the account, you can't send email to it.  The error message I get says it reached the system but delivery was refused.  I tried to login to the users OWA and that doesn't seem to work either.  Something is messed up and I can't find it.  Help!!
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Question by:johnpatbullock
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Expert Comment

by:ZombieAutopsy
ID: 33446769
could someone of deleted the mailbox possibly when the account had been disabled?
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Author Comment

by:johnpatbullock
ID: 33446783
I can still see the mailbox.
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Expert Comment

by:endital1097
ID: 33447089
check the delivery options for the account
accept messages from setting
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Author Comment

by:johnpatbullock
ID: 33447101
I don't know how to check that!  :)
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Expert Comment

by:endital1097
ID: 33447120
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Will my email signature work in Office 365?

You've built an email signature using raw HTML code in Office 365, but you can't review how it looks with Transport Rules. So you have to test it over and over again before it can be used. Isn't this a bit of a waste of your time? Wouldn't a WYSIWYG editor make it a lot easier?

 
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by:endital1097
ID: 33447148
or if you are using 2003
messagedeliveryrestrictions.PNG
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Author Comment

by:johnpatbullock
ID: 33447189
Yes, my setting look that this.  Still confused.
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endital1097 earned 500 total points
ID: 33447231
under the exchange advanced tab, mailbox rights, does the self account have the associated external account permission
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Author Comment

by:johnpatbullock
ID: 33447280
no it does not.
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Expert Comment

by:endital1097
ID: 33447293
add that permission
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