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user account can't connect to exchange mailbox

Posted on 2010-08-16
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Last Modified: 2012-05-10
I have a problem I need help with!  I have a user that I disabled the account in AD.  After reenabling the account, you can't send email to it.  The error message I get says it reached the system but delivery was refused.  I tried to login to the users OWA and that doesn't seem to work either.  Something is messed up and I can't find it.  Help!!
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Question by:johnpatbullock
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Expert Comment

by:ZombieAutopsy
ID: 33446769
could someone of deleted the mailbox possibly when the account had been disabled?
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Author Comment

by:johnpatbullock
ID: 33446783
I can still see the mailbox.
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Expert Comment

by:endital1097
ID: 33447089
check the delivery options for the account
accept messages from setting
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Author Comment

by:johnpatbullock
ID: 33447101
I don't know how to check that!  :)
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Expert Comment

by:endital1097
ID: 33447120
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Expert Comment

by:endital1097
ID: 33447148
or if you are using 2003
messagedeliveryrestrictions.PNG
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Author Comment

by:johnpatbullock
ID: 33447189
Yes, my setting look that this.  Still confused.
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endital1097 earned 500 total points
ID: 33447231
under the exchange advanced tab, mailbox rights, does the self account have the associated external account permission
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Author Comment

by:johnpatbullock
ID: 33447280
no it does not.
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Expert Comment

by:endital1097
ID: 33447293
add that permission
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