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Can't login to OWA

Posted on 2010-08-16
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Last Modified: 2012-05-10
I'm having a problem ever since enabling forms based authentication with OWA which we run internaly where I can't login to OWA.  I enter Domain\username and my password and nothing happens.  It juast blanks all entered information out.  Please help.
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Question by:georgedschneider
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endital1097 earned 1200 total points
ID: 33447616
ensure that basic authentication is enabled for the exchange vdir and that anonymous is disabled
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Expert Comment

by:kpoochi
ID: 33447665
After checking authentication, give a try on the encryption level of Forms Based authentication. Set it to None
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Author Comment

by:georgedschneider
ID: 33448397
Security is set on the exchange vdir correctly.  Do you thik we need to reset the vdir with OWA?
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Assisted Solution

by:kpoochi
kpoochi earned 800 total points
ID: 33448510
We can try that

If it is Exchange 2003 follow http://support.microsoft.com/kb/883380
If it is Exchange 2007 follow http://support.microsoft.com/kb/941201
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Author Comment

by:georgedschneider
ID: 33450262
I thinks here's the problem.  The genious who names the server used an _ in its name which causes an issue.  The way around this is a created a CNAME record called mail to refer to the exchange server in DNS so when asked for the common name when issuing the certifuicate I used cname.domain name.  As long as I got to https://cname/exchange I can log in.  Does any of this make sense?  Is there a way I can redirect everything coming form https://server_1/exchange to https://cname/exchange?
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Assisted Solution

by:endital1097
endital1097 earned 1200 total points
ID: 33450679
yes, you just need to have the appropriate DNS records pointing to the IP address of your exchange server and the certificate must match the DNS record

server = server_1
DNS A record = mail.domain.com
certificate subject name = mail.domain.com
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Author Comment

by:georgedschneider
ID: 33488254
I want another A record verses a CNAME record for this server?
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Expert Comment

by:kpoochi
ID: 33488948
Yes, we need a host (A) record
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Author Comment

by:georgedschneider
ID: 33489057
why an A record verses a cname record?
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Expert Comment

by:endital1097
ID: 33489490
you could use a cname record too
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