Solved

HP DL380 G4/Windows 2003 server showing "other devices" for scsi devices

Posted on 2010-08-16
6
545 Views
Last Modified: 2013-11-14
Hi Experts.  Short of the long is this is a Windows 2003 DL380 G4 running in a Windows 2003 AD environment.  The server has two devices attached via scsi cables.  One is a HP u320 Sata array and the other an ultrium 3 tape device.  My backups have tanked and after looking through the errors, I see that the f: drive which is the sata array for my disk to disk backup is gone.  

Both scsi devices show up under the "other devices" in Computer Management > Device Manager.  I have shutdown the server and scsi devices, unplugged them, reseated them, power cycled devices and server all to no avail.  Your assistance is appreciate.

If you know of or have the drivers links for the devices, please provide as I have been looking everywhere for them.  Thanks in advance.
0
Comment
Question by:samiam41
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
6 Comments
 
LVL 3

Accepted Solution

by:
eldios earned 500 total points
ID: 33448385
Download and install the latest Proliant Support Pack on the server.  That usually takes care of these types of issues.  The one for the Proliant DL380 G4 can be found here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288132&prodTypeId=15351&prodSeriesId=397634&swLang=8&taskId=135&swEnvOID=1005#78221
0
 
LVL 9

Author Comment

by:samiam41
ID: 33448418
Thanks for the quick response!  Checking it out now.
0
 
LVL 9

Author Comment

by:samiam41
ID: 33448549
Downloading 8.5.  Found 8.25 on the network and am installing it now.
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 
LVL 9

Author Comment

by:samiam41
ID: 33448680
Well, I got one of the two devices to be detected.  Now just one left.  Running the 8.25 again.  The 8.5 is taking forever!
0
 
LVL 9

Author Comment

by:samiam41
ID: 33448767
No dice.  Storage shelf remains with a ? next to it.  Where would I find the software/drivers for this?
0
 
LVL 9

Author Comment

by:samiam41
ID: 33448875
Turned server off, plugged scsi cable from disk array back to the port it was in originally on the server.  Powered server back on and device is there.  I think I will still add 8.5 once it has finished downloading and I get a good backup in.

Thanks for the help!
0

Featured Post

MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Data center, now-a-days, is referred as the home of all the advanced technologies. In-fact, most of the businesses are now establishing their entire organizational structure around the IT capabilities.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question