Solved

ActiveSync Administration error

Posted on 2010-08-16
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Last Modified: 2012-08-13
I have installed Exchange Mobile Wipe and i am getting an error when trying to wipe devices.
I can log into the site properly and and it recognizes if i enter in a e- mail address that is not a part of the domain (mistyped), but when i enter a valid e-mail i get an error... (see below)
A little back ground - this is the only exchange server in the environment, it is not using FBA, and there are no public certificates installed on the site.
We also have a Blackberry server in place if that means anything.

I have tried these thus far with no success:

http://www.chicagotech.net/netforums/viewtopic.php?t=1497&start=0&postdays=0&postorder=asc&highlight=

http://support.microsoft.com/kb/916960

I am really not sure where to go with this...any help would be appreciated.
Thanks for the help in advance!


Server Error in '/MobileAdmin' Application.
--------------------------------------------------------------------------------

The remote server returned an error: (501) Not Implemented.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The remote server returned an error: (501) Not Implemented.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  

Stack Trace:


[WebException: The remote server returned an error: (501) Not Implemented.]
   System.Net.HttpWebRequest.CheckFinalStatus() +680
   System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult) +74
   System.Net.HttpWebRequest.GetRequestStream() +234
   Microsoft.Exchange.AirSync.Admin.Mailbox.propFindRequest(String deviceUri) +556
   Microsoft.Exchange.AirSync.Admin.Mailbox.getDevices() +194
   Microsoft.Exchange.AirSync.Admin.Devices.refreshDevicesTable() +138
   Microsoft.Exchange.AirSync.Admin.Devices.Page_Load(Object sender, EventArgs e) +190
   System.Web.UI.Control.OnLoad(EventArgs e) +67
   System.Web.UI.Control.LoadRecursive() +35
   System.Web.UI.Page.ProcessRequestMain() +750

 


--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2443; ASP.NET Version:1.1.4322.2460
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Question by:skuzma2612
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LVL 28

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by:sunnyc7
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Is MobileAdmin installed within the Default Website in IIS or outside ?
Can you see the partnerships established by device from mobile admin ?

There is a mobile admin transaction log. Can you see anything there ?
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Author Comment

by:skuzma2612
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It is installed in the default site.... however it is created in a second default site folder. (see attached)

I can not see partnerships... when i search after typing an e-mail address i am getting the 501 error.

and the mobileadmin.log file is empty - nothing leading there.
Capture1.JPG
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LVL 28

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by:sunnyc7
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2 Default Websites ??
How did that happen.

Is it running @ the second default website ?
Right Click on that check properties and bindings etc.
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Author Comment

by:skuzma2612
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Looks as though it is binded to the second nic (10.10.0.127) compared to Exchange which is running on the first nic. (10.10.0.2)
If i change the IP address and restart the site a conflict occurs.
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by:sunnyc7
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it will :) - because IIS is already running on port 80 on that.

that's why mobile admin has to be within the original default site.

will post back.
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Author Comment

by:skuzma2612
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OK... So is there a way to migrate this up to the original Default Site?
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by:sunnyc7
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yep I am looking for that one... will post back.
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Author Comment

by:skuzma2612
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much appreciated! thanks!
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Author Comment

by:skuzma2612
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any update?
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Author Comment

by:skuzma2612
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anyone?
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by:sunnyc7
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by:skuzma2612
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OK, that worked for the default site.... they are all in one default site now...
I now get a "Bad Request (Invalid Hostname)" when i hit http://localhost/mobileadmin
Any ideas fro there?
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by:sunnyc7
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Author Comment

by:skuzma2612
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i get a...

<i>You are not authorized to view this page
The Web server you are attempting to reach has a list of IP addresses that are not allowed to access the Web site, and the IP address of your browsing computer is on this list.
--------------------------------------------------------------------------------

Please try the following:

•Contact the Web site administrator if you believe you should be able to view this directory or page.
HTTP Error 403.6 - Forbidden: IP address of the client has been rejected.
Internet Information Services (IIS)

--------------------------------------------------------------------------------

Technical Information (for support personnel)

•Go to Microsoft Product Support Services and perform a title search for the words HTTP and 403.
•Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled About Security, Limiting Access by IP Address, IP Address Access Restrictions, and About Custom Error Messages.
 
</i>
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LVL 28

Expert Comment

by:sunnyc7
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Throwing some ideas your way
a) what happens when you do
https://internalFQDN:80/mobileadmin

b) start > run > inetmgr
Right click mobile admin
permissions

Right Click mobileadmin > properties
Directory Security Tab
IP Address and domain name restrictions
Edit
By default all computers will be > Granted Access Checked

Virtual Directory Tab > read / write checked

Check the settings as per the image here

mob-admin.png
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Author Comment

by:skuzma2612
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1) I get a page can not be displayed.

2) I added the

3) That worked to get me logged back into the site... but now i am back to square one...
See attached... I can log in, but when i search an e-mail address to wipe a device i get this error as soon as i click search...
Capture.PNG
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Author Comment

by:skuzma2612
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2) i added domain admins with full control

*sorry, missed all the text when copying response*
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by:sunnyc7
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by:skuzma2612
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Nope,
Here is my header settings
Capture1.PNG
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Author Comment

by:skuzma2612
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Do i need the multiple SSL Identities for this Web Site?
I am cleaning up a from the old admin, and a little fuzzy.
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by:sunnyc7
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Restarted IIS after the changes ?
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Author Comment

by:skuzma2612
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restarted the IISADMIN service....
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by:sunnyc7
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any luck ?
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by:skuzma2612
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nope... still the same issue... i get the 400 bad request (see capture above) when i try to do a search on a user...Funny enough, if i type the e-mail address in wrong, it comes back as say not a valid e-mail address, but when i put the correct one in, i get the 400 error... So i believe it is doing it's LDAP query properly.
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by:skuzma2612
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anymore thoughts?
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by:sunnyc7
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Will post back if I come up with something..
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by:Cris Hanna
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Is this Small Business Server?  If so which version?
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Author Comment

by:skuzma2612
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No.
Server 2003 R2 SP2
Dedicated exchange server with no FE server
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Accepted Solution

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skuzma2612 earned 0 total points
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I reissued out certificate to the server and all is working now.
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