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Why my scanner gun reads special character instead of the correct data?

I have a scanner gun Motorola MC9090 with DataWedge version 3.2.4.
I have a barcode with the data: 480100*G.
The gun reads: $*)!))+G

These special characters correspond to each number key: 4=$, 8=*, 0=), 1=!
When the barcode contains only the number portion, it work fine.

Is this problem due to a DataWedge configuration? or the gun configuration?

Thanks,
Jose.
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ForeroJ
Asked:
ForeroJ
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1 Solution
 
alexey_gusevCommented:
I believe it is due to DataWedge configuration, in particular what's set for that specific barcode type
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ForeroJAuthor Commented:
I noticed that this happens only when I am connected to a server using Remote Desktop Mobile.

When I scan to a local program in the scanner gun like Word Mobile, it scans fine.
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alexey_gusevCommented:
hmm, perhaps Remote Desktop handles it as keyboard clicks with Shift or Fn button pressed?
what are the other characters on those buttons? do they correspond? I don't remember if DataWedge has any settings for delivering the barcode in lowercase or uppercase.
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ForeroJAuthor Commented:
Yes. Remote Desktop is handling as keyboard clicks with SHIFT because the special characters correspond to the number keys.

Also after I scan, if I press any NUMBER key, what I get is the correspondent special character. So the keyboard is changed to SHIFT mode and stays in that mode.

Now, If I press the SHIFT key, the keyboard changes the mode from SHIFT mode to normal mode. Then when I press the NUMBER key I get the number instead of the special character.

Is this something that I can control from the DataWedge?
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alexey_gusevCommented:
no, you cannot, at least I don't know anything like that in DataWedge
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ForeroJAuthor Commented:
I found a solution:

In DataWedge go to:
advanced ConfiguraciĆ³n>Profiles>Profile0>Output>Keystroke>Inter Char Delay
and change the value to 2.
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ForeroJAuthor Commented:
I found the solution in Data Wedge setup.
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