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How do I copy a contents from one users Managed Folders to another?

Posted on 2010-08-16
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Last Modified: 2012-05-10
I have a user who will be leaving the company, and want to share her managed folders with the incoming employee.  We have given the new employee full rights to the departing users mailbox.
On the departing person, we have provided delegation rights to include private items.  I want to be able to copy all the subdirectories in the first users mailbox to the second user.  How do i do it and not get the "can not copy managed folder because it may contain private items?
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Question by:kitadams
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7 Comments
 
LVL 32

Expert Comment

by:endital1097
ID: 33450723
create a separate outlook profile where the departing employee is the primary and add the new as the secondary mailbox
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Author Comment

by:kitadams
ID: 33455447
I sort of have it set up that way now, but don't want the new person to be able to delete anything of the original person's box.  The desired state is to copy the departing person's Managed Folder to the new person's Managed Folder.  That way the new user can read the old person's inbox, etc. and have a copy, not the original of the Managed Folder.    When i am copying the old person's managed folder is when i get the error.
Is there a way around this?
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LVL 32

Expert Comment

by:endital1097
ID: 33455489
the owner mailbox must be the primary when you attempt to copy from it where there are private items

you can try adding the new person as a delegate on the departing mailbox and select access private items
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Author Comment

by:kitadams
ID: 33458799
I tried that, it doesn't affect the error.  Maybe i can reverse the permissions and have the original owner push the managed folders to the new person?
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LVL 32

Accepted Solution

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endital1097 earned 500 total points
ID: 33460474
that is essentially what having the outlook profile configured with the original owner does
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Author Comment

by:kitadams
ID: 33460801
Thank you, i will try that tomorrow morning.
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Author Closing Comment

by:kitadams
ID: 33580648
Thanks!  It took a couple days to get back to the user's system, but this worked like a champ!
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