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SBS 2008 "Fix My Network" wizard keeps having to fix Component ID 3

Posted on 2010-08-16
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Last Modified: 2013-11-21
I am having some difficulty allowing users to access computers on our network through the RWW "Connect to a Computer" function. When connecting from a remote computer, an error comes up saying "The Terminal Services Gateway services is not running". A quick check of the services, shows that it is in fact running though.

Running the "Fix My Network" wizard in the SBS 2008 console returns a "A networking component is not configured properly. (Component ID 3)". The wizard fixes this, and the user can then connect just fine... for a while. Within about 15 minutes the user can no longer connect again, and running the Fix My Network wizard shows the same Component ID 3 error. Fixing it creates the same loop. I have run the wizard immediately after fixing, and the error is not there, so it does in fact correct the configuration, but something is then returning the configuration to the "wrong" setup again, and I can not seem to track down what would cause that.

I have found that "Component ID 3" refers to the RPC virtual directory settings within IIS being incorrect, but I have not been able to find anything that specifies what is actually wrong, or what might keep causing them to be incorrect.

Any suggestions?
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Question by:AidaPakIT
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adaroc earned 500 total points
ID: 33450071

> Click Start, click Administrative Tools, and then click Internet Information Services (IIS) Manager.
> In the User Account Control window, click Continue.
> In the Connections pane, expand .
> Expand Sites, and then expand SBS Web Applications.
> Click Rpc, and then in the /Rpc Home pane, in the IIS section, double-click Authentication.

>  Verify that Basic Authentication and Windows Authentication are  enabled. If either authentication is disabled, click it, and then in the  actions pane, click Enable.

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Author Comment

by:AidaPakIT
ID: 33450205
Well, it seems so simple when you know exactly where to look.

Windows authentication was disabled. I enabled this, and it seems to be working. Thanks!

This has solved the actual problem at hand, but now i have the curious item that the Component ID 3 error continues to come up in the Fix My Network wizard, (it took about 10-15 mins again) but I don't seem to be having any adverse affects from it. I'm curious if you have any idea as to why this error would continue to come up, even though Basic and Windows authentication are enabled now, and users are able to connect from a remote site through the RWW page.
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