Solved

Unable to sync iPhone with Exchange 2007

Posted on 2010-08-16
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328 Views
Last Modified: 2012-05-10
Windows Server St 2008 with Exchange 2007
I have trusted certificate and Outlook Anywahere is enabled
However iPhone won't sync

I did ActiveSync testexchangeconnectivity test and came out OK

ExRCA is testing Exchange ActiveSync.  
  Exchange ActiveSync was tested successfully.
   Test Steps
   Attempting to resolve the host name mail.domain.com in DNS.
  Host successfully resolved
   Additional Details
  IP(s) returned: 74.43.xxx.xxx
 
 Testing TCP Port 443 on host mail.domain.com to ensure it is listening and open.
  The port was opened successfully.
 ExRCA is testing the SSL certificate to make sure it's valid.
  The certificate passed all validation requirements.
   Test Steps
   The certificate name is being validated.
  Successfully validated the certificate name
   Additional Details
  Found hostname mail.domain.com in Certificate Subject Common name
 
 Validating certificate trust for Windows Mobile Devices
  The certificate is trusted and all certificates are present in the chain.
   Additional Details
  Certificate is trusted for Windows Mobile 5 and Later platforms. Root = OU=Equifax Secure Certificate Authority, O=Equifax, C=US
 
 The certificate date is being confirmed to ensure the certificate is valid.
  Date validation passed. The certificate hasn't expired.
   Additional Details
  Certificate is valid: NotBefore = 5/3/2009 4:42:43 PM, NotAfter = 5/4/2011 4:42:43 PM"
 
 
 
 The IIS configuration is being checked for client certificate authentication.
  Client certificate authentication wasn't detected.
   Additional Details
  Accept/Require Client Certificates not configured.
 
 Testing Http Authentication Methods for URL https://mail.domain.com/Microsoft-Server-Activesync/ 
  The HTTP authentication methods are correct.
   Additional Details
  Found all expected authentication methods and no disallowed methods. Methods Found: Basic
 
 An ActiveSync session is being attempted with the server.
  Testing an ActiveSync session completed successfully
   Test Steps
 
 However RCP over HTTP retruns error

Testing Http Authentication Methods for URL https://mail.domain.com/rpc/rpcproxy.dll 
  The HTTP authentication test failed.
   Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from IIS7

where do I adjust the auth?
 

 
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Question by:piotrmikula108
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7 Comments
 
LVL 34

Expert Comment

by:Shreedhar Ette
ID: 33451264
Hi,

ActiveSync and RPC over HTTP are two different things.

Have you installed the certificates on the iphone?

Are you able to access the OWA on the Iphone?

--------
Shree
0
 
LVL 1

Author Comment

by:piotrmikula108
ID: 33451287
I installed the cert and yes can access https://mail.domain/owa on the iPhone
0
 
LVL 1

Author Comment

by:piotrmikula108
ID: 33451336
I found the server didn't have the RPC/HTTP feature installed so I just installed it

but getting this now

Attempting to Ping RPC Proxy mail.domain.com
  RPC Proxy was pinged successfully.
   Additional Details
  Completed with HTTP status 200 - OK
 
 Attempting to ping RPC Endpoint 6001 (Exchange Information Store) on server svr-std08-ex01.domain.local
  The attempt to ping the endpoint failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  RPC_S_SERVER_UNAVAILABLE error (0x6ba) was thrown by the RPC Runtime
 
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LVL 1

Author Comment

by:piotrmikula108
ID: 33451397
and getting this

ExRCA is testing the Name Service Provider Interface (NSPI) on the Exchange Mailbox server.
  An error occurred while testing the NSPI RPC endpoint.
   Test Steps
   Attempting to ping RPC Endpoint 6004 (NSPI Proxy Interface) on server svr-std08-ex01.domain.local
  The attempt to ping the endpoint failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  RPC_S_SERVER_UNAVAILABLE error (0x6ba) was thrown by the RPC Runtime

I enable Outlook ANywhere and it said it may take 15 min to apply, so I will wait litle bit longer
 
 
 
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Accepted Solution

by:
piotrmikula108 earned 0 total points
ID: 33457890
on the iPhone I never had to put the domain name in the domain field, so once I did that it started syncing

Thanks so much for assysting
0
 
LVL 34

Expert Comment

by:Shreedhar Ette
ID: 33462130
That's Good...
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