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exchange out of office says not room to save

I've tried to add a out of office from outlook 2003 with echange mailbox as the master account and also a PST as default. Which ever I choose it cannot save the file and everything I've researched has not given me and answers. Can anyone help me please?

Can you explain exactly what you're trying to do and what steps you are taking please?
Out of office replies have a character limit (at least through OWA). Are you copying and pasting the out of office reply from another program like Word?

Would be nice if you can provide details about exchange server you are using and the exact error code....

Try creating a new rule on outlook and see if you can save it or it gives you exact error code.....also see if the following link helps in understanding the issue

http://support.microsoft.com/kb/241325

your mailbox is out of space for rules
you'll need to remove unused rules and if there are none start outlook with the cleanrules switch to wipe the rules

ASKER

endital1097-
how do I set the cleanrules switch. I'm running outlook 2003 and exchange server 2003 standard with all patches applied.
Joshua1909 - I'm using either OWA or outlook connected to the mailbox I get no error except that I canot save because of no room and yes I paste it from word and i even just tried typing it in both with same result.
supports: - there is no error code just the statement that I cannot save the file becasue there is no room,

go to the start menu and type
outlook /cleanrules

first go to tools, rules and alerts
options
export rules
save the rules somewhere just in case

Okay in that case it looks like your problem is probably what endital1097 mentioned--Exchange 2003 has a 32Kb rules limit.

ASKER

Did what you said and I still get same error
I have attachd a screen shot
out-of-office-error.doc

are the any rules listed under tools, rules and alerts

ASKER

no, not on the computer or server. Thats why I'm so confused

can you try applying the out of office using owa?

ASKER

No same thing

ASKER

I can turn out of office on if I don't type anything if that helps

is this only happening to a single user or everyone?

ASKER

everyone about 10 users

ok, do you have symantec mail security for exchnage installed? i have seen discussions with this breaking oof.

ASKER

not mail security but I do have end point which is teh new corp version

http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/779d5aab-d9b1-4eab-bbf3-6796863df0e7

ASKER

I have it on both the server and workstation so I'll try disabling them one at a time and both and let you know the result

ASKER

new pictures turn both anti virus off and same result if and addition. When I selected the out of office from the tools the first picture (error) poped up.
out-of-office-error.doc

what about using owa while it was disabled?
are you using cached mode for outlook?

there is a hotfix
http://support.microsoft.com/kb/899593

ASKER

Not using cache mode with exchange I'll try OWA right now

ASKER

no same result from OWA

Error message when you try to modify your out of office settings in Outlook
2003: "ERROR Your AutoReply message could not be displayed. The client
operation failed"
http://support.microsoft.com/kb/909802

Related article:

Error message when you open another user's mailbox and then click Out of
Office Assistant in Outlook 2003: "ERROR Your AutoReply message could not
be displayed"
http://support.microsoft.com/kb/899593

ASKER

just FYI while I'm looking at teh two new articles is the patch did change anything

ASKER

read both articles and checked info I'm at version 6.5.7654.12 of exchange 2003 which is well above what they state the hotfix is.

Also check in OWA for rules, there can be confilcts between rules created there and the outlook client

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i thought of that, but it was stated everyone has the issue

ASKER

OWA has not rules either
I'll try the mailbox but it 9ish AM in CA so it won't be till tonight before I can do it. I'll let you know the result tomorrow morning.

oh yes, sorry I missed that post

ASKER

Joshua1909: You win the prise. Like endital1097 I too cannot believe that fixed the issue but it did. So I tried another mailbox and it started working. Over the weekend I did all and everyone works now. GO figure. I thought I had is that I was working RDC until the mailbox. I don't think that made any difference but it might (just to keep it in the back of your mind if this type of issue come up again).

Again thanks for the help.

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Glad to hear it worked.