Connecting Outlook to an Exchange account hosted overseas
Posted on 2010-08-16
One of my clients has their main office in Malaysia and their server (including Exchange server) is managed by a local IT company. They also have a small office in another countrty, with 2 users. I am trying to setup Microsoft Outlook for these 2 users, but cannot get it to connect or lookup the names.
Note, both users are just using Local accounts, they are not a part of any domain. Not that it should matter...?
I have all of the relevant details, Exchange server name, usernames, passwords, HTTP proxy connection address etc. But I still receive the error :
"The name could not be resolved. The connection to Microsoft exchange server is unavailable. Outlook must be online or connected to complete this action"
Yet, both users can access webmail for the account just fine.
Am I missing a really obvious detail? I have setup Exchange account for many clients many times. I have had success setting up an account on both of these PC's with a local Exchange server (a different domain, just for testing purposes).