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Outllok reminders keep re-appearing after being dismissed

Hi all

I have 7-8 users on a network of 140 who are having problems with outlook 2007 reminders. The reminder pops up and is dismissed as has occurred in the past but keeps popping back up with a list of previous reminders. I have tried the outlook clean reminders switch and this has no effect. We run exchange 2007 as the mail system.

Searched google and no one seems to have resolved this..

Any ideas?

Thanks

Jason

austchipmunk

downloaded some software called MDBVU32 and
was able to find a reminders window and tell outlook to delete the reminders
that you didn't want. gud luck...

gixercoles

ASKER

Hi, Thanks for the reply.

I have tried this and cannot find the reminders option when using this tool - I think it is under hidden folders on the root?

Do you have any clearer instructions on using this to find them?

Thanks

Jason

ASKER CERTIFIED SOLUTION

Coast-IT

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dsnegi_25dec

•If Outlook is not running, start Outlook, and keep Outlook running to receive reminders.
•When you create reminders, verify that they are saved in your primary Calendar or Task folder.
•Exit Outlook, click Start, point to Run, type outlook /cleanreminders, and then click OK.
•Exit Outlook, click Start, point to Run, type outlook /resetfolders, and click OK. Use this method if the /cleanreminders switch does not resolve the problem.
•If the /resetfolders switch gives an error to the effect that your .pst file location for your Primary Folder is corrupted, run scanpst.exe file to fix the corrupted .pst file. The scanpst.exe file is located in the default installation folder for Microsoft Office (in case of Office 2007, the default location is C:\Program Files\Microsoft Office\Office12" folder)
•Once you have used the scanpst.exe file to fix the corrupted .pst file, click Start, point to Run, type outlook /resetfolders. Launch Outlook normally and it should stop popping up the dismissed and deleted reminders.