Default display output not working. Shuttle XPC SG41J1 Barebones

Posted on 2010-08-17
Last Modified: 2013-11-09
Having some trouble with the default display which will not display anything, not even the BIOS!. The default display is a DVI-D output on an onboard graphics card which also has a VGA connection which does not work either. I have tried to use a DVI-D to VGA adapter but that was unsuccessful.

Computer is using:
Intel Core 2 Duo Processor E7400 775
All of the parts are brand new.

I have also tried using PS2 & USB connections for the keyboard and mouse however there is no sign of them getting power when using USB but when using PS2 the mouse gets power. I have tested the power supply with a PC/SPS Tester there was no problems there. Have also tried using an external graphics card with VGA connection with no luck.

Thanks in advance.

Question by:rutlandict
  • 3
  • 2
  • 2

Expert Comment

ID: 33452955
I had a problem very much like that a few months ago, turned out to be a defective cable, have you tried a different cable?

Author Comment

ID: 33453043
Yes we have tried about 3 different VGA cables + At least 2 DVI cables. Just getting same message each time - "no signal input" then monitor goes to standby. We have tried at least 3 different monitors as well.  


Accepted Solution

Xenix earned 500 total points
ID: 33453205
In that case you are likely facing a problem with either the CPU or Motherboard, in my experience these are the only two components needed for the computer to POST, has this computer ever booted up? Or given out a beep code to indicate what is the nature of the problem?
Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

LVL 92

Expert Comment

ID: 33461821
LVL 92

Expert Comment

ID: 33461827
something that helps sometimes, is clearing the bios, by repoving AC - and the battery for a minute

Author Closing Comment

ID: 33692335
Thanks very much for all your help. We found there was a problem with the pins for the CPU on the motherboard slot. One of them was bent and damaged.

Author Comment

ID: 33692343
Thanks for all the experts that contributed on this question.

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
power cord wear? 12 69
IBM X3650 M3 - Status light 6 55
Cisco 2800 SNMP - false power supply alert? 3 66
Gateway GT5056 motherboard upgrade for Windows 10 64bit 8 31
Memory (not to be confused with Hard Drive Space) can greatly increase the performance of a computer. Each version of Window has greater demands on memory. My personal recommendation to get decent performance out of a machine is as follows: Windows…
Introduction: When experiencing some peculiar problem with the functioning of your PC, how many times has it happened that you look for a solution and even google can’t help? It could be that you are one of the only few people on earth who ma…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now