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Default display output not working. Shuttle XPC SG41J1 Barebones

Having some trouble with the default display which will not display anything, not even the BIOS!. The default display is a DVI-D output on an onboard graphics card which also has a VGA connection which does not work either. I have tried to use a DVI-D to VGA adapter but that was unsuccessful.

Computer is using:
Intel Core 2 Duo Processor E7400 775
1GB of DDR3 RAM
All of the parts are brand new.

I have also tried using PS2 & USB connections for the keyboard and mouse however there is no sign of them getting power when using USB but when using PS2 the mouse gets power. I have tested the power supply with a PC/SPS Tester there was no problems there. Have also tried using an external graphics card with VGA connection with no luck.

Thanks in advance.

Xenix

I had a problem very much like that a few months ago, turned out to be a defective cable, have you tried a different cable?

rutlandict

ASKER

Yes we have tried about 3 different VGA cables + At least 2 DVI cables. Just getting same message each time - "no signal input" then monitor goes to standby. We have tried at least 3 different monitors as well.

Thanks

ASKER CERTIFIED SOLUTION

Xenix

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