Loss of connection to the exchange server
Posted on 2010-08-17
I have an Exchange server 2003 running on a windows 2003 server.
One user is running an xp laptop and keeps getting the disconnected from exchange server message. The only way I've been able to get her client back connected is to restart the information store on the exchange server. The weird thing is, her iPhone still syncs even though her client keeps getting disconnected.
The cause of this seems to be if her laptop looses wireless connectivity to the network. If worse comes to worse, I'll move the WAP closer to her and see if her network is more stable and doesn't drop out. But I cant help thinking its an exchange connection issue and as such I'd like to get it resolved rather than have a work around.
It seems to me that the exchange server isn't releasing her connection when its getting disconnected. I've had a look about and read on another forum that there is a 10 min limit where the connection will close if not active, but this problem has lasted for over an hour.
Any thoughts/suggestions on how I can resolve this?