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Server issues IIS and SMTP services will not start

Posted on 2010-08-17
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Last Modified: 2012-05-10
Afternoon All

Our clients SBS2003 server has had a 'senior moment' after updates were installed, its been cycle booting all evening. We have managed to get it back in to Windows but IIS wont start as it cant find inetinfo.exe and this wont let the SMTP service start. We have a system state backup from a day ago, will restoring this sort out our issue?

2,000,000 points for a correct answer!!!

Cheers Simon
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Question by:leehewson
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MaSTeRiTo earned 500 total points
ID: 33453351
Before restoring backups and maybe losing information from a day, I would try to get a copy of my VSS and compare what files you are missing.
Restoring them from your shadow copies might safe alot of work.

On the other hand, I would have some serious concerns about how the files disappeared.
If it is an unfinished update, finishing or roll-up that update might help.
The dates of the updates in the software configuration screen should tell you which ones were done last.

Good luck!
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Author Comment

by:leehewson
ID: 33453422
Thanks for the reply. Although IIS whinges about inetinfo.exe not being there it is and is 14k as per other servers we have chekced. There are no dependencies in either of the services and the only shadow copy available is from 12noon today (which is weird)

Im just wondering if a system state restore will do anything,

Cheers S
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Author Comment

by:leehewson
ID: 33459770
Ive been unable to restore the system state so Ive resigned myself to reinstalling IIS but im having problems removing it. Im removing the ticks from the boxes but IIS is still ticked after it tries to remove the component....... Help
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Author Closing Comment

by:leehewson
ID: 33627986
Pointed us in the right direction about file restoration
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