• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1282
  • Last Modified:

Prevent Shift-Del in Exchange 2003

We'd like to prevent users from performing a Shift-Delete, or from going to
'Recover Deleted Items', to permanently delete an e-mail before we have a chance to back up
and archive our store. Is there a setting in Exchange 2003 that would accomplish this?
Or, is there a GP setting that might achieve this?
0
RDKTMC
Asked:
RDKTMC
4 Solutions
 
Mike ThomasConsultantCommented:
Scroll 2 thirds down this article for the reg hack

http://www.petri.co.il/using_outlook_2003_to_recover_deleted_items.htm
0
 
Will SzymkowskiSenior Solution ArchitectCommented:
0
 
endital1097Commented:
Group policy using the office administrative template
Microsoft Office Outlook 2003/Disable items in user interface/Custom
Disable command bar buttons and menu items=355
0
Granular recovery for Microsoft Exchange

With Veeam Explorer for Microsoft Exchange you can choose the Exchange Servers and restore points you’re interested in, and Veeam Explorer will present the contents of those mailbox stores for browsing, searching and exporting.

 
Razi_AhmedCommented:
We cannot stop users from shift delte email, however disable the option for user's to go to Recover Deleted items. to disable Recover Deleted Items option disable the registry DumpsterAlwaysOn
http://support.microsoft.com/kb/959878

http://www.proexchange.be/blogs/exchange2007/archive/2009/07/15/dumpsteralwayson-and-dumpstercontrol.aspx

0
 
endital1097Commented:
sorry, what i posted earlier was for something else... please disregard
0
 
endital1097Commented:
add the following to the registry changing the office version as needed, this is for 2003

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\DisabledShortcutKeysList]
"KeyMod1"="46,4"
0
 
RDKTMCAuthor Commented:
Everyone is so responsive! Thanks for all the replies.

Do I understand that there is no way to prevent shift-delete from permanently and unrecoverably removing an e-mail? We would like to be able to prevent email going to unauthorized recipients, such as a competitor, or the press. While we don't prevent users from sending email to whomever they please, if users knew they couldn't prevent a backup (and subsequent discovery) from occurring for an email they had sent to an inappropriate recipent, they would be deterred.

We can purchase an email archiver solution for $5k, but it seems there should be a more integrated way to do this in GPO or the Exchange system itself.
0
 
endital1097Commented:
the registry setting I gave earlier prevents using the key combination of Shift+Del
it does not prevent deleting and emptying deleted items
it also does not prevent from using Shift+the delete button

basically, there is no way to prevent someone from deleting a message
exchange 2010 improves the deleted item retention, but doesn't stop from the Outlook client
0
 
RDKTMCAuthor Commented:
There are some holes in each of the solutions, apparently. But, these are helpful and will be implemented in our environment.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now