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Sphinx Firewall blocking NTR Support Pro remote access

Posted on 2010-08-17
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Last Modified: 2013-11-16
Issue is with Sphinx Windows 7 Firewall Control firewall software (from http://www.sphinx-soft.com/) and NTR Support Pro.

Firewall will not let the NTR Support Pro system go through so I have to set the mode to Enable All when I do a support call.

I use Windows Vista and run the latest version 3.5.1131 of the Sphinx software.

Any ideas how to fix or suggestions for alternative Vist firewalls to run that won't take a huge payload on performance.

Thanks
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Question by:abacus41
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Expert Comment

by:tsaikkala
ID: 33470987
Try making sure the following ports are open in the sphinx settings; 21, 110, 80, 443 & 11438

Else;
Eset Nod32 uses virus/security profiles rather than individual definitions; so it has a very minimal footprint and performance cost.

http://www.eset.com/download
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Author Comment

by:abacus41
ID: 33471741
Thanks for the idea, would yoiu know how to do that?
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Accepted Solution

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tsaikkala earned 1000 total points
ID: 33481695
http://www.sphinx-soft.com/Vista/fwd.html
Last section of that pages provides what you need to open the ports.

Just create a rule for each of the ports i mentioned above; allowing TCP and UDP connections in BOTH DIRECTIONS.
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Author Comment

by:abacus41
ID: 33484035
Thanks very much that looks like it will do the trick!!!

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Author Closing Comment

by:abacus41
ID: 33484039
Help  is always appreciated.
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