• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1789
  • Last Modified:

Site to Site VPN Using D-Link DI-804HV and Netgear Prosafe DGFV338 ADSL Routers

We have taken on a new customer who has 4 remote sites which are connected via VPN router to router.

1 site has stopped working. When looking at the VPN logs I get the following messages...

2010 Aug 17 15:21:26 [MC.LUTON-DGFV338] [VPNKA] Peer 10.1.1.254 failed 534 of 3 times_
2010 Aug 17 15:21:26 [MC.LUTON-DGFV338] [VPNKA] Failed to send Keep-Alive Request to _
2010 Aug 17 15:21:33 [MC.LUTON-DGFV338] [IKE] accept a request to establish IKE-SA: 213.123.227.14_
2010 Aug 17 15:21:34 [MC.LUTON-DGFV338] [IKE] Configuration found for 213.123.227.14._
2010 Aug 17 15:21:36 [MC.LUTON-DGFV338] [VPNKA] Peer 10.1.1.254 failed 535 of 3 times_
2010 Aug 17 15:21:36 [MC.LUTON-DGFV338] [VPNKA] Failed to send Keep-Alive Request to _
2010 Aug 17 15:21:40 [MC.LUTON-DGFV338] [IKE] The packet is retransmitted by 222.222.222.22[500]._
2010 Aug 17 15:21:41 [MC.LUTON-DGFV338] [IKE] Ignore information because ISAKMP-SA has not been established yet._
2010 Aug 17 15:21:46 [MC.LUTON-DGFV338] [VPNKA] Peer 10.1.1.254 failed 536 of 3 times_
2010 Aug 17 15:21:46 [MC.LUTON-DGFV338] [VPNKA] Failed to send Keep-Alive Request to _
2010 Aug 17 15:21:50 [MC.LUTON-DGFV338] [IKE] Phase 1 negotiation failed due to time up for 222.222.222.22[500]. 64858552ec1cc8d0:27462c5f9167dded_
2010 Aug 17 15:21:56 [MC.LUTON-DGFV338] [VPNKA] Peer 10.1.1.254 failed 537 of 3 times_
2010 Aug 17 15:21:56 [MC.LUTON-DGFV338] [VPNKA] Failed to send Keep-Alive Request to _
2010 Aug 17 15:22:05 [MC.LUTON-DGFV338] [IKE] Invalid SA protocol type: 0_
2010 Aug 17 15:22:05 [MC.LUTON-DGFV338] [IKE] Phase 2 negotiation failed due to time up waiting for phase1. _
2010 Aug 17 15:22:06 [MC.LUTON-DGFV338] [VPNKA] Peer 10.1.1.254 failed 538 of 3 times_
2010 Aug 17 15:22:06 [MC.LUTON-DGFV338] [VPNKA] Failed to send Keep-Alive Request to _
2010 Aug 17 15:22:06 [MC.LUTON-DGFV338] [IKE] Using IPsec SA configuration: 10.3.1.0/24<->10.1.1.0/24_
2010 Aug 17 15:22:06 [MC.LUTON-DGFV338] [IKE] Configuration found for 222.222.222.22._
2010 Aug 17 15:22:06 [MC.LUTON-DGFV338] [IKE] Initiating new phase 1 negotiation: 222.222.222.22[500]<=>222.222.222.21[500]_
2010 Aug 17 15:22:06 [MC.LUTON-DGFV338] [IKE] Beginning Identity Protection mode._
2010 Aug 17 15:22:12 [MC.LUTON-DGFV338] [IKE] The packet is retransmitted by 222.222.222.22[500]._
2010 Aug 17 15:22:16 [MC.LUTON-DGFV338] [VPNKA] Peer 10.1.1.254 failed 539 of 3 times_
2010 Aug 17 15:22:16 [MC.LUTON-DGFV338] [VPNKA] Failed to send Keep-Alive Request to _
2010 Aug 17 15:22:17 [MC.LUTON-DGFV338] [IKE] The packet is retransmitted by 222.222.222.22[500]._

I have tried to create another VPN using the same settings but still get the same error message. As far as we can tell nothing has changed as the other 3 sites are working fine.

I have update the ADSL and Router firmware on the Netgear Prosafe.

Can anyone help me try and find out whats going on?
0
techies123
Asked:
techies123
  • 2
1 Solution
 
digitapCommented:
do you have clients connecting to the netgear?  try disabling the keep alive on the netgear and post back.
0
 
SysExpertCommented:
Also - look at the logs on the other end, since it may contain more info.

Do you have any saved config ?
Can you compare the settings of the other routers ?

What has changed ?

It may be cheaper to buy another router to test with,
0
 
SysExpertCommented:
ALso - is there a Dynamic address  involved ( not a static IP ), that may have changed ?

0
 
techies123Author Commented:
After some hours of going over the settings again and again I found the PassPhrase to be incorrect on the D-Link Router.

Recreated the rule again and now connects OK.
0

Featured Post

Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now