Backup Exec 2010 Restore Single Exchange Mailbox

Backup Exec is great when it works.....but I am starting toget tired of the issues!

So I have BackupExec 2010 running on Server 2008R2 and we are backing up our Exchange Server 2010 to a NAS device using Backup to Disk in BackupExec.I have GRT enabled. I am using BackupExec Remote Agent as the exchange server is a virtual server on a different machine.

The backup runs 100% but when I try and restore a mailbox I get errors right away!

The first error I usually get is E00FE30 "the connection to the restore target has been lost". My exchange server is fine and is up and running no problem. The crazy thing is after I get this issue trying to restore that backup will now fail over and over again with the error "Remote Agent is not installed on the Microsoft Exchange Server" and then I have to uninstall remote agent and reinstall before the backup will run again!

At one point I got this error instead of the one above: E0001207 which told me to install Microsoft Exchange Server Mapi client which I did but that made no difference to the restore issues. Someone pelase help! Before I need to restore a clients mailbox and cannot!
polizei11Asked:
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Rodney BarnhardtServer AdministratorCommented:
Not sure if you have applied hotfixes or service packs, but SP1 includes an update for an issue where restoring an individual email, using GRT, and the server is on a VM. The hotfix is rolled up with others in the SP.
http://seer.entsupport.symantec.com/docs/355600.htm
 
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Rodney BarnhardtServer AdministratorCommented:
It could also be a permission problem: http://seer.entsupport.symantec.com/docs/354990.htm
 
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polizei11Author Commented:
Thank you so much! It was becuase (as stated in the link you provided) the account I was using (administrator) did not have a mailbox associated with it, go figure!

Thanks again!
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polizei11Author Commented:
Thank you so much! Huge help!
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