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Backup Exec 2010 Restore Single Exchange Mailbox

Posted on 2010-08-17
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Last Modified: 2013-12-01
Backup Exec is great when it works.....but I am starting toget tired of the issues!

So I have BackupExec 2010 running on Server 2008R2 and we are backing up our Exchange Server 2010 to a NAS device using Backup to Disk in BackupExec.I have GRT enabled. I am using BackupExec Remote Agent as the exchange server is a virtual server on a different machine.

The backup runs 100% but when I try and restore a mailbox I get errors right away!

The first error I usually get is E00FE30 "the connection to the restore target has been lost". My exchange server is fine and is up and running no problem. The crazy thing is after I get this issue trying to restore that backup will now fail over and over again with the error "Remote Agent is not installed on the Microsoft Exchange Server" and then I have to uninstall remote agent and reinstall before the backup will run again!

At one point I got this error instead of the one above: E0001207 which told me to install Microsoft Exchange Server Mapi client which I did but that made no difference to the restore issues. Someone pelase help! Before I need to restore a clients mailbox and cannot!
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Question by:polizei11
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Expert Comment

by:Rodney Barnhardt
ID: 33456014
Not sure if you have applied hotfixes or service packs, but SP1 includes an update for an issue where restoring an individual email, using GRT, and the server is on a VM. The hotfix is rolled up with others in the SP.
http://seer.entsupport.symantec.com/docs/355600.htm
 
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Rodney Barnhardt earned 500 total points
ID: 33456043
It could also be a permission problem: http://seer.entsupport.symantec.com/docs/354990.htm
 
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Author Comment

by:polizei11
ID: 33456390
Thank you so much! It was becuase (as stated in the link you provided) the account I was using (administrator) did not have a mailbox associated with it, go figure!

Thanks again!
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Author Closing Comment

by:polizei11
ID: 33456394
Thank you so much! Huge help!
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