Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 5858
  • Last Modified:

Windows 2008 MMC crashes when adding a Snap-In

Windows Server 2008  SP2 - 32 bit

Every time I try to add in a Snap-In for MMC - specifically for Certificates - MMC Crashes.  I am trying to install this for the Thawte root upgrade.

https://search.thawte.com/support/ssl-digital-certificates/index?page=content&id=SO15084
0
smolinitek
Asked:
smolinitek
  • 8
  • 7
1 Solution
 
TechnicallyMaybeCommented:
From: http://www.petri.co.il/forums/showthread.php?t=10782
MMC startup crashes are normally related to leftover .tmp files on your system. Clear all .tmp files from the Temp directory and restart the MMC. If the MMC still crashes,

1. Shut down user applications on the system.

2. Log off the system.

3. Log back onto the system.

4. Search for for *.tmp files in the c:\temp directory (the directory to which the TEMP variable is pointing).

5. Delete the *.tmp files.

6. Restart MMC.

Problem: MMC does not work correctly. You may find that the MMC behaves strangely, or it may not work at all. Problems usually occur when the system running the ISM (and any MMC-based snap-ins) has less than 2 MB of available disk space.

Solution: To resolve the problem, free up disk space on the system.

For more information, see Microsoft Knowledge Base article Q184312.
0
 
smolinitekAuthor Commented:
I am running Server 2008.  I do not see a c:\temp folder.  I can do search and find all.*.tmp files.

There is more than 100GB of space available on my C: drive.  What is next - do I delete all of my *.tmp files on my entire c: drive?
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
smolinitekAuthor Commented:
I don't have another machine to copy the registry from.   There has to be a fix out there.  This very strange and weird.
0
 
Darius GhassemCommented:
What is the exact error you are getting?
0
 
smolinitekAuthor Commented:
As soon as I add in the "certificates" or any other one snap-in and click OK the MMC crashes and says it has stopped working.  

Where would I find the error log for these to provide you more information?
0
 
Darius GhassemCommented:
Have you tried running sfc /scannow
0
 
Darius GhassemCommented:
Look in the Event viewer
0
 
smolinitekAuthor Commented:
Faulting application mmc.exe, version 6.0.6002.18005, time stamp 0x49e01c0a, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000374, fault offset 0x000afaf8, process id 0x1950, application start time 0x01cb3e50b9645fe0.

--------------------------------------------------------
Log Name:      Application
Source:        Application Error
Date:          8/17/2010 5:11:27 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WIN-GCNZ1GHHZ05
Description:
Faulting application mmc.exe, version 6.0.6002.18005, time stamp 0x49e01c0a, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000374, fault offset 0x000afaf8, process id 0x1950, application start time 0x01cb3e50b9645fe0.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-17T21:11:27.000Z" />
    <EventRecordID>194667</EventRecordID>
    <Channel>Application</Channel>
    <Computer>WIN-GCNZ1GHHZ05</Computer>
    <Security />
  </System>
  <EventData>
    <Data>mmc.exe</Data>
    <Data>6.0.6002.18005</Data>
    <Data>49e01c0a</Data>
    <Data>ntdll.dll</Data>
    <Data>6.0.6002.18005</Data>
    <Data>49e03821</Data>
    <Data>c0000374</Data>
    <Data>000afaf8</Data>
    <Data>1950</Data>
    <Data>01cb3e50b9645fe0</Data>
  </EventData>
</Event>
0
 
smolinitekAuthor Commented:
I tried running sfc /scannow - what is this suppose to do?  It run in the DOS window and just stops when it gets to 100%.
0
 
Darius GhassemCommented:
Run from the RUN line.

This fixes any corrupt Windows system files.

Remove any antivirus software as well.
0
 
smolinitekAuthor Commented:
I have run it and removed any anti-virus software.  Restarted.  Go back into the MMC and add in a Snap-In and it crashes again.  This is now just getting funny.  Wow this is driving me crazy.  Thank you guys for your help!!  
0
 
Darius GhassemCommented:
I am out of ideas this seems to be an issue with Windows 2008 server I have seen MMC crash on multiple snap-ins but those all have hotfixes for them I don't see a hotfix for yours.

I would suggest openning a case with MS.
0
 
smolinitekAuthor Commented:
I tried this solution but it won't let me delete the "SnapIns" folder.


Your Servers Registry to Microsoft Management Console is corrupted. Please try this:
a)    Find the Microsoft Management Console snap in Registry from a working Server. (If you dont have a other Server 2008 R2 create a virtual Server)
!IMPORTENT! : Snap-in must be installed there! if any snap-in is missing on the working machine, you will not be able to run that after!!! Please use a machine that has similar roles and features.
Snap-ins are in the following Registry path:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns
b)    Export SnapIns (as a .reg file) with its subkeys on your Server
 
c)    Backup your SnapIns on your problematic Server and delete the Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns
d)    Export SnapIns to your problematic Server Registry
e)    Microsoft Management Console must work now !
0
 
smolinitekAuthor Commented:
Update.  After I tried to delete the "SnapIns" folder and it would not let me - I just imported the file I exported from another server.  It gave me an error saying "everything was not imported."  I went to MMC and everything works fine now.  It is a Christmas Miracle!!  Thank you guys for helping out.
0
 
Darius GhassemCommented:
Try booting in Safe Mode.
0

Featured Post

Veeam and MySQL: How to Perform Backup & Recovery

MySQL and the MariaDB variant are among the most used databases in Linux environments, and many critical applications support their data on them. Watch this recorded webinar to find out how Veeam Backup & Replication allows you to get consistent backups of MySQL databases.

  • 8
  • 7
Tackle projects and never again get stuck behind a technical roadblock.
Join Now