Improve company productivity with a Business Account.Sign Up

x
?
Solved

Outlook 2007 Account Type grayed out. Is it possible to change to imap?

Posted on 2010-08-17
2
Medium Priority
?
1,736 Views
Last Modified: 2013-11-30
I just got a laptop in and the woman's story is not jiving with what I'm seeing. Her gmail account seems to have been set up as pop3, and supposedly was working fine for years, along with syncing with her Treo Phone.

My understanding is that gmail MUST work with imap if you want to use Outlook as your client.

Can anyone help me figure out why the account is stuck on pop3 (because the "Account Type" selector is grayed out? If she set the account up as pop3, how could it work with gmail?

The symptom I am seeing is that when set up as pop2, outgoing mail works but incoming does not.

Thanks for any help.

Dell Inspiron 1501 laptop, Vista, Outlook 2007
0
Comment
Question by:bricar1
2 Comments
 
LVL 2

Expert Comment

by:STS-Tech
ID: 33456890
I know i had an case that was vise versa, IMAP to POP, and i had to recreate the account...
0
 

Accepted Solution

by:
bricar1 earned 0 total points
ID: 33468287
I appreciate your comment, but I just reset all security options (selecting, deselecting etc.) and it started working.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Read this tutorial to learn how to fix repeating password error prompts when setting up Gmail IMAP with Microsoft Outlook. The entire process is described with step by step, illustrated instructions. Enjoy...
Importing Outlook PST contacts to Exchange Server can become a complicated task. Situations arise where an Exchange user is not able to import contacts from PST to Exchange Mailboxes in an efficient manner. Try SysTools Exchange Import to move conta…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Watch the video to know the simple way to remove or recover or reset lost or forgotten passwords of Outlook PST file. With Kernel Outlook Password Recovery tool such operation is very easy to perform. It is a freeware with limitation to use with 500…

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question