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Cannot upgrade Office 2010 from 2007

Hello.  I am trying to upgrade one of our users to Office 2010.  When I put the cd in, it gives me two options.. Upgrade or customize.  I choose upgrade.  The install goes all the way to the end of the status bar and then fails returning an initial "2809 internal error has occurred."  I hit retry twice and it gives me a 1395 error and rolls the install back.

If I try to do the customize option and select the options I want installed, the exact same thing happens.  I have also removed all of Office 2007 and tried to do a fresh install of 2010 but that fails with the same error as well.  I Have right clicked the .exe and choose run as admin... that too fails.  I am running Win7 32 bit.
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Jamie_Wilson

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Thank you.  I will give it a shot and post back tomorrow.  
Wrong suite was downloaded from the ms site