Solved

Receive an error when trying to power on a Virtual Machine

Posted on 2010-08-17
6
683 Views
Last Modified: 2012-05-10
I have VMWare ESX 3.5 server that is hosting 7 Virtual Machines.

When trying to power on one of the machines I am getting an error that states:

Failed to power on: A general system error occurred.

Can anyone give me some idea of what this error means or where to look for more detail in logs?

I have one snapshot dated back to 2009 and I am thinking I may have to revert back to the snapshot.
0
Comment
Question by:Munlight
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 23

Expert Comment

by:Luciano Patrão
ID: 33458292
Hi

This is just a generic error. You need to provide more information

Go to the VM folder and check the log files inside

Jail
0
 
LVL 31

Accepted Solution

by:
Henrik Johansson earned 125 total points
ID: 33458331
Having snapshot when changing hardware configuration (new disk etc) can cause problems.
It can be that the hard disk file chain (CID/ParentCID) has been broken and nead to be repaired.
See VMware KB for troubleshooting
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1004232
0
Automating Your MSP Business

The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.

 
LVL 23

Expert Comment

by:Luciano Patrão
ID: 33459686
Hi

Can you upload the log from that VM?

Jail
0
 
LVL 6

Assisted Solution

by:M. Rashel Ahmed
M. Rashel Ahmed earned 125 total points
ID: 33461140
I have seen the same issue because of exceeding memory in the vmware host machine. your case can be simmilar. check it.


0
 

Author Closing Comment

by:Munlight
ID: 33465892
I lowered the amount of RAM assigned to the VM and also reverted back to a snapshot.

This resolved the issue.
0

Featured Post

The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your company's data protection keeping pace with virtualization? Here are 7 dynamic ways to adapt to rapid breakthroughs in technology.
A look into Log Analysis and Effective Critical Alerting.
This Micro Tutorial steps you through the configuration steps to configure your ESXi host Management Network settings and test the management network, ensure the host is recognized by the DNS Server, configure a new password, and the troubleshooting…
This Micro Tutorial walks you through using a remote console to access a server and install ESXi 5.1. This example is showing remote access and installation using a Dell server. The hypervisor is the very first component of your virtual infrastructu…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question