Receive an error when trying to power on a Virtual Machine

I have VMWare ESX 3.5 server that is hosting 7 Virtual Machines.

When trying to power on one of the machines I am getting an error that states:

Failed to power on: A general system error occurred.

Can anyone give me some idea of what this error means or where to look for more detail in logs?

I have one snapshot dated back to 2009 and I am thinking I may have to revert back to the snapshot.
MunlightAsked:
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

This is just a generic error. You need to provide more information

Go to the VM folder and check the log files inside

Jail
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Henrik JohanssonSystems engineerCommented:
Having snapshot when changing hardware configuration (new disk etc) can cause problems.
It can be that the hard disk file chain (CID/ParentCID) has been broken and nead to be repaired.
See VMware KB for troubleshooting
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1004232
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

Can you upload the log from that VM?

Jail
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M. Rashel AhmedCommented:
I have seen the same issue because of exceeding memory in the vmware host machine. your case can be simmilar. check it.


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MunlightAuthor Commented:
I lowered the amount of RAM assigned to the VM and also reverted back to a snapshot.

This resolved the issue.
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