Solved

InterScan Web Security Suite - iwssd.exe 100%cpu load.

Posted on 2010-08-17
6
1,833 Views
Last Modified: 2013-11-16
IWSS 3.1 build 1158 on Windows 2003 Standard with SP2.

In working hours the service uses over 90 % CPU, but in the evenings (when there are just a few home office users connected) it uses between 10 - 40 % of the CPU. This problem occurred suddenly, without any extra load to the server. This makes internet surfing slow. The server functions only as a proxy, not url-blocker.

Nothing interesting in the eventviewer, have tried restarting the server without any luck.
0
Comment
Question by:Spanjis
6 Comments
 
LVL 6

Expert Comment

by:rbgCODE
ID: 33458719
It could be the newer bug that was announced: https://bugzilla.redhat.com/show_bug.cgi?id=484370 

When did the problem start, could you paste some of the logs here?
0
 
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 33458917
Depending on the site that you are trying to browse, say for example, a video streaming site or a website which has a lot of graphics to display. All of these will be scanned by your IWSS. You may want to enable "deferred scanning" found at https>virus scan global policy>virus scan rule then check if there will be any difference.You may also skip scanning of specific mime types , say video mime types , etc., You may also want to make sure that your IWSS is loaded with the latest patch which you may download from this site: trendmicro.com/download.

Sudeep
0
 

Author Comment

by:Spanjis
ID: 33469448
Thanks for reply guys!
rbgCODE: Wrong link?! The problem started about 2-3 weeks ago. Eventviewer logs you want?
SSharma: I cant find that option in the admin console, IWSS is loaded with the latest patch.
0
 

Author Comment

by:Spanjis
ID: 33505299
Removed virus scan and web reputation, that did the trick. Didn't need it.
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 33732430
Question PAQ'd, 500 points refunded, and stored in the solution database.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

How do we balance the user experience (UX) with reasonable security measures? It can be done, if you keep these fundamentals in mind.
If you are looking at this article, you have most likely been hit by some version of ransomware and are trying to find out if there is anything you can do, or what way you should react - READ ON!
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question