Solved

InterScan Web Security Suite - iwssd.exe 100%cpu load.

Posted on 2010-08-17
6
1,786 Views
Last Modified: 2013-11-16
IWSS 3.1 build 1158 on Windows 2003 Standard with SP2.

In working hours the service uses over 90 % CPU, but in the evenings (when there are just a few home office users connected) it uses between 10 - 40 % of the CPU. This problem occurred suddenly, without any extra load to the server. This makes internet surfing slow. The server functions only as a proxy, not url-blocker.

Nothing interesting in the eventviewer, have tried restarting the server without any luck.
0
Comment
Question by:Spanjis
6 Comments
 
LVL 6

Expert Comment

by:rbgCODE
ID: 33458719
It could be the newer bug that was announced: https://bugzilla.redhat.com/show_bug.cgi?id=484370

When did the problem start, could you paste some of the logs here?
0
 
LVL 29

Expert Comment

by:Sudeep Sharma
ID: 33458917
Depending on the site that you are trying to browse, say for example, a video streaming site or a website which has a lot of graphics to display. All of these will be scanned by your IWSS. You may want to enable "deferred scanning" found at https>virus scan global policy>virus scan rule then check if there will be any difference.You may also skip scanning of specific mime types , say video mime types , etc., You may also want to make sure that your IWSS is loaded with the latest patch which you may download from this site: trendmicro.com/download.

Sudeep
0
 

Author Comment

by:Spanjis
ID: 33469448
Thanks for reply guys!
rbgCODE: Wrong link?! The problem started about 2-3 weeks ago. Eventviewer logs you want?
SSharma: I cant find that option in the admin console, IWSS is loaded with the latest patch.
0
 

Author Comment

by:Spanjis
ID: 33505299
Removed virus scan and web reputation, that did the trick. Didn't need it.
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 33732430
Question PAQ'd, 500 points refunded, and stored in the solution database.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Join & Write a Comment

SHARE your personal details only on a NEED to basis. Take CHARGE and SECURE your IDENTITY. How do I then PROTECT myself and stay in charge of my own Personal details (and) - MY own WAY...
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now