Symantec CMC Smc

Posted on 2010-08-17
Last Modified: 2013-12-09
On a laptop, a user has just recently begun getting constant "Symantec CMC Smc has encountered a problem and needs to close." I attempted to uninstall via the Add & Remove Programs, however it was not there. I used Norton Removal Tool to get rid of 2 out of 3 error messages. My first intention was to repair, but as this is no longer an option, I wish to get rid of it. Any suggestions?
Question by:Hughes_
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LVL 20

Expert Comment

ID: 33466466
what symantec product are you using (product name and version) some of the removal tools are either for business or personal.

Author Comment

ID: 33466688
The name Symantec CMC Smc is all I can provide. The software was given to him by his workplace, and since it does not show up in Add & Remove, there's no way for me to tell, that's the only name I see.
LVL 20

Expert Comment

ID: 33467094
You can try running cleanwipe download it from here.
You will need to rename it using a dos command sorry :) thats the best i could do at that time.
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Author Comment

ID: 33467108
Yes, I had just found that moments before you posting it. Got my hands on it, but now I'm getting an SMC.exe failed to execute, then bcmwltry.exe missing dependency.
LVL 20

Accepted Solution

jimmymcp02 earned 500 total points
ID: 33467223
it doesnt sound right. you might want to do a scan on your computer it looks like you might have gotten infected with a virus. if you laptop is clean the you will need to get the make and model of your wireless adaptor and download the drivers from the manufacturer.

Author Closing Comment

ID: 33467406
The solution about cleanwipe is correct, and reinstalling the wireless software resolved the issue. Thanks!

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