Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Backup Exec Remote Agent Uninstall/Install problem

Posted on 2010-08-17
3
1,613 Views
Last Modified: 2013-12-01
I have a 2003 server with full version Backup Exec 11d that runs various jobs for other remote servers. I want this server to be added as a remote server to a 2003 media server which is running Backup Exec 12.5. I cannot get the agent to uninstall successfully on the 11d server, even after following all of Symantecs manual uninstall documentation. This is the recommendation I followed from Symantec: http://seer.entsupport.symantec.com/docs/232443.htm but when I go the the media server and try to push the 12.5 remote agent, it says Symante Backup Exec for Windows Servers is already installed on Server. I only need the remote agent and aofo on this server. It is not running in services, nor does it show from the media server, when I navigate in a new backup job, selecting the 11d server and hit properties, it says it is not installed. What am I missing?
0
Comment
Question by:MarcoLynn
  • 2
3 Comments
 

Author Comment

by:MarcoLynn
ID: 33460357
Ok I was just informed that I cannot have two versions of remote agent on one server, is this the case?
0
 
LVL 23

Accepted Solution

by:
Rahul Misra earned 500 total points
ID: 33462006
yes, you cannot have 2 agents on the same server. You will need to uninstall or upgrade the present version. If BEWS in installed on the server, uninstall the same and just install the 12.5 agent.
0
 

Author Closing Comment

by:MarcoLynn
ID: 33465521
Thanks for your prompt reply.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Life is full of imperfections – we all know it. Sometimes bad things happen to people for no particular reason. As they say: “it happens”. All we can do is to find a way to make some unavoidable situations… avoidable. Every kind of hardware has i…
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question