• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2385
  • Last Modified:

Windows 7 Remote Desktop Not Working becasue Credentials restricted.

I open the remote desktop in Windows 7, and it says under the user name "A connection will not be made because your system administrator has restricted the credentials that may be used."  The server I'm trying to connect to is set on a less secure remote desktop connection.  But no matter what IP I put in, it just says that.  Any ideas?  I checked the GPO, and I don't see anything in there that would restrict it, and it works on the Windows XP machines.  The computer is a member of a domain.
0
cmb991
Asked:
cmb991
  • 6
  • 2
  • 2
  • +3
1 Solution
 
the_scotsman_Commented:
It sounds an admin has placed a restriction on running the Remote Desktop application itself. Are you an admin on the Domain? It isn't anything to do with the computer you're trying to connect to.
0
 
nwtechdeskCommented:
In Win7, remote desktop, click on options, advanced tab and look at the settings for server authentication.

It should be set to "warn me" or "connect anyway"
0
 
nwtechdeskCommented:
OR:  try logging on using domainname\username
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
cmb991Author Commented:
I am the domain admin.  As I said, I don't see anything in the GPO.  I will check that server authentication tomorrow.
0
 
cmb991Author Commented:
I did both of them steps, neither of them worked.  Is there a GPO that I am missing that was set wrong?
0
 
Jason WatkinsIT Project LeaderCommented:
In group policy there is a setting called "Allow login through terminal services". Make sure that setting is empty and disabled.
0
 
cmb991Author Commented:
Computer Configuration\Policies\Windows Settings\Security Settings\Local Policies\User Rights Assignment\

Allow log on through Terminal Services - Not Defined

I only see this in the Computer Configuration, not the User Configuration.  It is set to Not Defined on the Computer Configuration
0
 
Jason WatkinsIT Project LeaderCommented:
Add the user/group whom you would like to be able to log in via RDP.
0
 
cmb991Author Commented:
The user, administrator, doesn't have to be added to the RDP on the server because its the administrator... The problem I am having is on the client side.
0
 
lamaslanyCommented:
I open the remote desktop in Windows 7...

To confirm:  Do you mean you are running the Remote Desktop Connection client?  Looking at the Remote tab of the System Properties dialog?  Or something completely different?


...no matter what IP I put in...

If you put anything other than the IP of the machine (or the 'external' IP of a NAT/PAT translation) I would not expect it to work.


...it works on the Windows XP machines.
To confirm:  are these Windows XP machines in the same network segment as the Windows 7 client?
0
 
cmb991Author Commented:
Start > Programs > Accessories > RDC
(The Client)

Internal IP I ment.... I have a degree here :)    10.1.10.3 lets say.

I'm trying to connect to Server 2008 Standard.  Yes, they are in the same network, subnet, ip range.  But as soon as I open the client, it says right under Username, "A connection will not be made because your system administrator has restricted the credentials that may be used."

So before I even type an IP, it says that message.  I'm wondering if it has something to do with me being on a NComputing X550 terminal.  I wonder if Windows 7 is seeing my session as a terminal session and it restricts any RDC to be made?
0
 
lamaslanyCommented:
I'm wondering if it has something to do with me being on a NComputing X550 terminal.

To confirm:  What OS are you connecting from?  It is my understanding that to use a NComputing X550 terminal the machine it is attached to, in this case the 'client' you are connecting 'from', should be a version of Windows Server.


One thing to try:

*  Run:  netplwiz
*  Click on the Advanced tab
*  Click on Manage Passwords

Are there ant stored Credentials?  If so try clicking the down arrow next to the cached credentials and click 'Remove from vault'

Note:  The above assumes you are connecting from a Windows 7 machine (although the process should be similar, if not the same, for Windows Vista, Windows Server 2008 and Windows 2008 R2)
0
 
cmb991Author Commented:
Thats weird.  I added the credentials to the vault and now its letting me connect using the administrator username.
0
 
zvidanCommented:
I have the same problem, and I cleaned my credentials vault, as suggested in the answer "by: lamaslany Posted on 2010-09-15 at 03:51:33ID: 33680824".
Unfortunately, it doesn't help !
When I open my Remote Desktop dialog, I see the comment: "A connection will not be made because your system administrator has restricted the credentials that may be used".
What could be done ?
Please, send me answer to my E-mail "zvi.danovich-at-intel.com": I'm here with 1-free-of-charge-try login, and cannot login again to see the answer.
Thanks in advance,
Zvi
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 6
  • 2
  • 2
  • +3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now