Solved

Cisco ACE

Posted on 2010-08-17
1
541 Views
Last Modified: 2012-06-27
My Cisco ACE is hung and non-reponsive.  This particular ACE sits in a 6500 switch.  What is the best method to try to get it back online?  Reboot the switch? From CLI or Power button?  Other Ideas?
0
Comment
Question by:deklinm
1 Comment
 
LVL 13

Accepted Solution

by:
luc_roy earned 500 total points
ID: 33463923
Depending on if you want to troubleshoot it or not you can restart the ace module without rebooting the switch.  You will lose all your log data so you might want to back it up first.  Here are the steps for that.  I would back up the data incase you encounter another issue, cisco will want the logs.

http://docwiki.cisco.com/wiki/Cisco_Application_Control_Engine_%28ACE%29_Module_Troubleshooting_Guide%2C_Release_A2%28x%29_--_Troubleshooting_Performance_Issues

here is how you restart the module

http://docwiki.cisco.com/wiki/Cisco_Application_Control_Engine_(ACE)_Module_Troubleshooting_Guide,_Release_A2(x)_--_Troubleshooting_ACE_Boot_Issues#Restarting_the_ACE
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Trunk Port 7 63
Cisco RV 130 - No internet on wired connections, wireless clients ok 32 103
ospf neighbors not coming up 6 71
HP network exams 3 62
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
Read about how to approach blogging and about ways to do it right. Stand out from the crowd and let your knowledge be consumed by a large audience. This article aims to explain how your blog should look like,  the most important things to do while b…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question