Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Need help making sense of Webpage error details

Posted on 2010-08-17
2
Medium Priority
?
554 Views
Last Modified: 2012-08-13
A user is getting this error when accessing a CPA Australia webpage, and I've been unable to determine exactly what is causing the error.  

This is the error:

"Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E; Tablet PC 2.0)
Timestamp: Wed, 18 Aug 2010 02:14:43 UTC


Message: 'top.window.opener.flashInstalled' is null or not an object
Line: 97
Char: 2
Code: 0
URI: http://myonlinelearning.cpaaustralia.com.au/scripts/WebObjects.dll/fileserver.woa/f/A8vwIlqbTfv7sEzBGeFjF2x1dQtmqrTNNG4-e1BNkIWwVX3w4BE49RQa2SM7C9c8ibEVKsKopWOB1HhylSocqHe676THAhioyOTTX4bslWabXTGhXKbyaH4OCSYn*BTwkco*PDEeEP66ajA0eGsbeeL-18ulUYyTr7MjC7nm0G*x8aCyuIZR71NedQKGiM5o/js/course.js  "

Any advice on the cause of this error would be much appreciated.
0
Comment
Question by:hlbmj
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
truromeo4juliet earned 500 total points
ID: 33461112
function initialise()
{
      courseStartTime = new Date().getTime();

      if (top.window.opener.flashInstalled == 1) <<----------------LOOK HERE-----------------------
            flashInstalled = true;

      LMSPresent = top.window.opener.LMSPresent;
      preloadImages();
      findBaseURL();
      if (web)
      {
            if (!LMSPresent)
            {
                  dbTracking = top.window.opener.dbTracking;
                  loginName = top.window.opener.loginName;
            }
            else
            {
                  trackingData = top.window.opener.trackingData;
            }
      }

      continueInit()
}

It's stating that the sub-sub-sub-sub object "flashInstalled" was never given a value prior to that function executing. It needs to be defined somewhere prior to that code executing.

Here's the information on the browser your user is getting:
Internet Explorer 8.0 on Windows NT 6.1 (Windows 7) with Microsoft dot NET installed, versions 2.0.50727, 3.5.30729, 3.0.30729 and 1.1.4322, as well as InfoPath v.3 MS Office Component, Microsoft Office Live Meeting, Microsoft Tablet Service v.2.0 and Microsoft-Windows-Security-Licensing-SLCC component.

Now, if he's the only person getting it, he could have MS Office installed with Debugging turned on in his browser, which would trigger debugging attempts at websites he attempts to visit. Most browsers don't have this feature enabled by default,  unless you install something like Office 2003 Professional or Enterprise that has an HTML editor or code debugger built in. This feature can be turned off in the Internet Explorer Advanced Settings. He will need to:

Open IE -> Click "Tools" -> Click "Internet Options" -> Go to "Advanced" (tab) -> then the 4th Item in "Browsing" should say "Disable Script Debugging" ... make sure that is CHECKED to disable it ... hope that fixes it.
0
 

Author Closing Comment

by:hlbmj
ID: 33461169
awesome, thanks mate.  i speak some greek of that variety, so to speak, but not enough to have made sense of that. cheers.
0

Featured Post

Build and deliver software with DevOps

A digital transformation requires faster time to market, shorter software development lifecycles, and the ability to adapt rapidly to changing customer demands. DevOps provides the solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Now that Expression Web 4.0 (http://www.microsoft.com/expression/products/Upgrade.aspx) is free if you buy or have the full version of Expression Web 3.0, now is the best time to  migrate from FrontPage to Expression Web (http://www.frontpage-to-exp…
Dramatic changes are revolutionizing how we build and use technology. Every company is automating, digitizing, and modernizing operations. We need a better, more connected way to work together as teams so we can harness the insights from our system…
The purpose of this video is to demonstrate how to connect a WordPress website to Google Analytics. This will be demonstrated using a Windows 8 PC Go to your WordPress login page. This will look like the following: mywebsite.com/wp-login.php :…
The purpose of this video is to demonstrate how to set up the permalinks on a WordPress Website. This will be demonstrated using a Windows 8 PC. Go to your WordPress login page. This will look like the following: mywebsite.com/wp-login.php : Go t…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question