Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Printer won't print and PC freezes

Posted on 2010-08-17
4
563 Views
Last Modified: 2013-12-15
Hi. In our office we are having some printer errors. When some people try to print, their computer freezes and won't print. We've tried printing from Word, Outlook and also Notebook.

We have a file server here and the printers are all connected to the network through that. The error message (on all 3 printers) says "Error - Spooling". I've tried restarting the server but not luck.

Can anybody help please?
0
Comment
Question by:optia
4 Comments
 
LVL 3

Expert Comment

by:mchieff
ID: 33461311
you may need to check the spool directory on the server
there may be a corrupt file.
is there anything stuck in the print queue.
also try adding the print driver on a local machine and add the printer via IP address and try and print
0
 
LVL 2

Accepted Solution

by:
Beghemot earned 500 total points
ID: 33461365
Did the print server run out of space?

Check the event log on the server for clues to the problem.

Do you know if anything was changed (patches, configuration etc) on the print server before this began happening?
0
 
LVL 1

Expert Comment

by:AnoopChandran
ID: 33461381
Hi ,
Please check the below link and reset the print spooler that may fix your problems
http://support.microsoft.com/kb/2000007
0
 

Author Closing Comment

by:optia
ID: 33461564
Hi everyone. Thank you all for your help. The problem was that the printer server had indeed run out of space.

I appreciate all of your help.

Thanks a lot.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

For many of us, the  holiday season kindles the natural urge to give back to our friends, family members and communities. While it's easy for friends to notice the impact of such deeds, understanding the contributions of businesses and enterprises i…
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question