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optiaFlag for Afghanistan

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Printer won't print and PC freezes

Hi. In our office we are having some printer errors. When some people try to print, their computer freezes and won't print. We've tried printing from Word, Outlook and also Notebook.

We have a file server here and the printers are all connected to the network through that. The error message (on all 3 printers) says "Error - Spooling". I've tried restarting the server but not luck.

Can anybody help please?
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mchieff

you may need to check the spool directory on the server
there may be a corrupt file.
is there anything stuck in the print queue.
also try adding the print driver on a local machine and add the printer via IP address and try and print
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Beghemot

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Hi ,
Please check the below link and reset the print spooler that may fix your problems
http://support.microsoft.com/kb/2000007
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ASKER

Hi everyone. Thank you all for your help. The problem was that the printer server had indeed run out of space.

I appreciate all of your help.

Thanks a lot.