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My folder lock file was deleted and now I can't access my folders...

Posted on 2010-08-17
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Last Modified: 2012-05-10
My folder lock file was deleted and now I can't access my folders...

The files are still on my computer however, they are invisible and am unable to locate them using Folder Lock which was used to lock the files originally.

How can I gain access to these files/folders?
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Question by:sfjkelly
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Expert Comment

by:JC0072010
ID: 33461443
Were you using a Program to Lock your files? if so it might be worth downloading that again.
another way to remove your Lock file would be to use a cool recovery program called Recuva
from www.piriform.com/recuva to recover your lock file
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Author Comment

by:sfjkelly
ID: 33461752
I am using Folder Lock 6.

I am running Recuva as we speak however, on first attempt searching only the original files folder nothing came up.

The entire system scan hopefully will pick it up. Is there anything else we can do if this doesn't work? I have emailed Folder Lock support and am waiting on a response,
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Accepted Solution

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sfjkelly earned 0 total points
ID: 33481697
From the Vendor:

Folder Lock is sophisticated encryption software, if you’ve deleted your locker, the only way you can recover your files is by using a high quality recovery software.
 
Note: If you used Options > General Settings > Transfer Method > Move after Shredding option then even this method won’t work. But if you didn’t change this and the option was either set to the default setting ‘Move Items’ or ‘Leave a Copy’ you may be able to recover your lost files and folders from their original location by downloading a recovery software.
 
You can download a high quality recovery software here:

http://recovery-review.com/download/222.html 

Use this software to recover your files and folders from the original location from where you moved your data from. For example, if you added C:\HelloWorld\Hello.doc to your Locker, then you should try recovering the file from the location C:\HelloWorld\Hello.doc
 
However if you have protected your data using the 'Lock' feature of Folder Lock 6, this data will get unprotected once you uninstall Folder Loc k6 and restart your computer.

Solution:

***Note*** Running 'Recuva' did NOT find the required file!

Uninstall Folder Lock
Do a system restore
Restart Computer

Once the above 3 steps were completed files became accessable. I highly recommend making a backup of 'Locker01.flk' located in your 'My Documents' folder to prevent this happening!
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