lizmarc
asked on
Outlook 2010 always needing to restart
I just installed Office Professional 2010 on my Windows 7 Ultimate machine. Everything works OK except Outlook. It Outlook 2010, when I hit New Mail or reply to a mail, the editor comes up. Sometimes, it crashes, often while in the middle of typing an email. I get the message that Outlook has stopped working and that a solution is being sought for the problem. No solution. Outlook then restarts and I have to hope and pray that the next time I try to reply to an email or compose a new one, it actually lets me do so without crashing and restarting. Any ideas?
ASKER
Sorry I should have mentioned I tried this. When I have had similar problems with previous versions, it was usually an add-in, but then Outlook displayed a message to that effect. This time there is no message like that and I am not aware of any issues with my add-ins which are from Textaloud (a text-to-speech program I use), PDF Converter 6 from Nuance, and Norton Internet Security. I don't think it is any of these. I did try the Repair option but to no avail.
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ASKER
I got the update of Nuance PDF Converter, upgrading to version 7 and the problem seems to have disappeared. So it seems it was the add-in component of PDF converter. Outlook has other issues, but this one seems to be dealt with.
Glad to hear it!
Then choose Repair. Ensure all Office applications are closed before starting this.