Windows Server 2003 (32-bit, Standard, SP2)
Citrix PS 4.5
Office 2003 Pro (2007 converters installed)
Internet Explorer 7
Using the above setup, none of our users can open .doc files from within Sharepoint and .docx files can only be opened in read only mode within IE.
Attempting to open a .doc file results in Word opening with a blank screen, i.e. no document displayed and no blank template. If Word is left open in this state and the .doc file is opened again from within Sharepoint, the following error is displayed:
The macro in question is as follows (with the 4th line highlighted):
Private Sub TmpDDE()
WordBasic.FileOpen Name :=, Revert := 0
I've managed to work out that it is using the following file association registry key to call Word:
I've compared this key to a working XP Pro machine with the same versions of Office and IE and they're absolutely identical.
I've figured that the following DDE command is what should be passing the file path to Word as "%1", but is failing and passing blank details instead:
[AppShow][REM _DDE_ReadWriteOnSave][FileOpen .Name="%1",.Revert=0]
Googling this issue returns a handful of results with people suffering from the same issue, but no resolution details. Does anybody know what may be causing this problem?