On Monday, one of my users sent an extremely large email >50M. It hung in the Exchange queue and yesterday I deleted the email from the queue. I also had to delete a very large .eml file from the queue folder. Everyone else's email seems to working fine, however, that user's email is now hanging while trying to update the Inbox. From the progress bar, it appears that it gets about 75% complete and then doesn't go any further. No one else seems to be having this problem. I have emptied her deleted items folder and cleared all of the large emails out of the Sent Items folder. I created a profile for her on a different computer and we are still having the same problem.
Thank you in advance for your help!