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Windows XP machine slow to logon but also slow over rdp initial connection

Posted on 2010-08-18
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Last Modified: 2012-05-10
user complains machine takes quite some time to logon, I rdp to machine and get blue screen after about two mins the logon comes up, if I disconnect and rdp again same thing, any idea what could be causing this delay?
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Question by:Sid_F
8 Comments
 
LVL 4

Expert Comment

by:thunderhead
ID: 33465456
How is the machine when you have logged on, does browsing the network seem fast, does the internet seem as fast as other machines?

It could be anything from bad dns, bad network cable, to a dodgy network card.

try swapping the network cable first
Patch the machine into a different switch port
check the network settings (i.e. see what speed its running at)
Update the network drivers
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Accepted Solution

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Sid_F earned 0 total points
ID: 33465482
hmm hp bitmap image was coming up as background on ctrl alt del screen, I removed this from the registry and this got rid of the delay in rdp login, disabled windows search service which was very high cpu so will wait and see how this goes
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LVL 37

Expert Comment

by:Neil Russell
ID: 33465822
check your DNS settings. This is the usual cause of most login delays. Also check the event log to see if any services are hanging or failing during the login process.
I had a machine yesterday that went from 3 min 45 seconds down to 21 seconds full login because the AVG services were hanging on boot. Removed AVG and reinstalled, problem solved.
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LVL 2

Expert Comment

by:hydrokid
ID: 33466153
Besides the top, Do the following.

1) Start -> Run -> MSConfig -> Check the startup services
2) Check your computer policy, shouldn't be unless loopback processing is turn on
3) Check your user policy, something seems to be applying.
4) Download bluescreenview.exe and run it. it will check the dumps created for the drivers and problems of the crash.
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LVL 6

Author Comment

by:Sid_F
ID: 33466768
The machine is not crashing just slow on log on, will see how it is for user in the morning, checked the msconfig but all looks good, a little user perception also being added to it but no doubt it was slow, will update
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LVL 2

Expert Comment

by:hydrokid
ID: 33471707
Check the RSOP and user policy + logon script.
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LVL 6

Author Comment

by:Sid_F
ID: 33472874
Looks to be much faster today
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LVL 7

Expert Comment

by:jamie_gillespie
ID: 33478288
This sounds like a problem with the profile,

Back it up, recreate and then test.

If this speeds things up, copy the data from the old profile to the new one making sure desktop items are limited.
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