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windows 7 pro/ie8 can't load specific site

Posted on 2010-08-18
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Last Modified: 2012-05-10
i have a windows 7 system that can't load the site: https://misim.gov.il/heshboniot2
this is a site that looks for smartcard that is connected to the machine, but it does not get to the point when it asks for the card. the site just hangs and shows nothing on the screen.
i deleted history, cookies, tempfiles etc.
i opened ie with no add-ons
i changed the computer dns to that of the isp (instead of internal server/router).
thanks for advice...
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Question by:gilsolutions
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Expert Comment

by:jmiller47
ID: 33465778
Try www. in front of that address and make sure you accept the certificate if it prompts you.
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Author Comment

by:gilsolutions
ID: 33465962
already tried. the same. it does not get to the point of asking certificate.
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jmiller47 earned 1500 total points
ID: 33466014
You can try opening Tools> Internet Options> Advanced> Click reset under 'Reset Internet Explorer Settings'. That may help. You can also try Tools> Manage add-ons and try disabling some add-ons (you can always re-enable to them later).

It appears DNS is not an issue if you get a blank page. If a name is not resolved, then it will say the site cannot be found. You found it, it is just not displaying correctly.

Have you (or can you) try an alternate browser for testing such as FireFox, Chrome, Opera, etc...
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Expert Comment

by:jmiller47
ID: 33466022
I see you already tried with no add-ons... Nevermind on that...
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Author Comment

by:gilsolutions
ID: 33466090
nada... just "waiting for site address" at the bottom...
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Expert Comment

by:bornasci
ID: 33466226
I had the same problem... but after a time its ok
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Author Comment

by:gilsolutions
ID: 33466339
here it is not...
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Expert Comment

by:mahesha3ld
ID: 33466543
You can try to open the site in Compatability Mode by browsing to Tools | Compatabilty view
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Author Comment

by:gilsolutions
ID: 33492749
i created a new windows profile, and the site came up ok in the new profile.
now i can't find what is the problem with the other profile...
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LVL 7

Expert Comment

by:jmiller47
ID: 33492851

Have you (or can you) try an alternate browser for testing such as FireFox, Chrome, Opera, etc...
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Author Comment

by:gilsolutions
ID: 33493822
chrome tested
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Author Closing Comment

by:gilsolutions
ID: 33708200
well, i tried resetting to default setting from the first time, but it helped only after trying it again after no other proposed solution wirked
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