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Windows 7 Profession reverts back to base install state

We've had two computers in the last week that have crashed. When they are brought back up, they have been reverted to the original ghost image put on them at deployment (Windows 7 MAK, no applications installed). Profiles remain, but all .EXE's are gone. We have system restore turned off by default. Anyone seen this?

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tenaj-207

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Iain MacMillan

first i would be checking the sys/app logs to see why it crashed, perhaps registry or profile corruption, but that wouldn't account for missing files. also test the hardware with a boot-able diagnostics CD such as Ultimate Boot CD.

also turning off System Restore is not normally a good idea, as updates/patches and apps are installed, restore point s are made (i always do a manual one after a system build). You might want to re-think that decision.

coyotejeff

ASKER

We have system restore turned off. Even right after the first reboot after a crash it is still off.

coyotejeff

ASKER

I have never had a system (xp or vista) work with System Restore. Things are always left in an unusable state. Does Windows 7 handle system restore any better?

Thanks.

JH

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Iain MacMillan

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coyotejeff

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No, nothing. Event logs are dated back to the ghost image. Perhaps I will change my GPO to allow system restore.

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