Solved

Windows 7 Profession reverts back to base install state

Posted on 2010-08-18
10
500 Views
Last Modified: 2012-05-10
We've had two computers in the last week that have crashed.  When they are brought back up, they have been reverted to the original ghost image put on them at deployment (Windows 7 MAK, no applications installed).  Profiles remain, but all .EXE's are gone.  We have system restore turned off by default.  Anyone seen this?
0
Comment
Question by:coyotejeff
  • 5
  • 3
  • 2
10 Comments
 
LVL 15

Assisted Solution

by:tenaj-207
tenaj-207 earned 150 total points
ID: 33467443
It sounds suspiciously like system restore reverted your box back to it's native state.  That's exactly what system restore would do in the case of a big crash.  If you open system restore do you get a message stating that it's turned off?

-Jeff
0
 
LVL 20

Expert Comment

by:Iain MacMillan
ID: 33467453
first i would be checking the sys/app logs to see why it crashed, perhaps registry or profile corruption, but that wouldn't account for missing files.  also test the hardware with a boot-able diagnostics CD such as Ultimate Boot CD.

also turning off System Restore is not normally a good idea, as updates/patches and apps are installed, restore point s are made (i always do a manual one after a system build).  You might want to re-think that decision.
0
 

Author Comment

by:coyotejeff
ID: 33467458
We have system restore turned off.  Even right after the first reboot after a crash it is still off.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:coyotejeff
ID: 33467480
I have never had a system (xp or vista) work with System Restore.  Things are always left in an unusable state.  Does Windows 7 handle system restore any better?

Thanks.

JH
0
 
LVL 20

Assisted Solution

by:Iain MacMillan
Iain MacMillan earned 100 total points
ID: 33467579
so far i haven't had to use Win 7 sys restore, we only have a small number of systems running it, but the XP restore has saved me so many times for doing full rebuilds.  i just set it to only use the C drive and only 10% disk space.

do you have logs or dump files from the crash??
0
 

Author Comment

by:coyotejeff
ID: 33467596
No, nothing.  Event logs are dated back to the ghost image.  Perhaps I will change my GPO to allow system restore.
0
 
LVL 15

Accepted Solution

by:
tenaj-207 earned 150 total points
ID: 33467687
It's pretty clear that your computer did do a system restore, one way or another.  And I would agree that you should turn system restores back on.
0
 

Author Comment

by:coyotejeff
ID: 33468319
Is there a way to do this via GPO?
0
 
LVL 15

Expert Comment

by:tenaj-207
ID: 33468349
In GP for Server 2008 look here; \Windows Components\Windows Installer\Prohibit rollback
0
 

Author Comment

by:coyotejeff
ID: 33468368
Nevermind, found it.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question