ERROR: The security database on the server does not have a computer account for this workstation trust relationship.

issue:

One of the users in my domain environment is getting this message while trying to login to his account on his local windows 7 Ult X64 machine.

The security database on the server does not have a computer account for this workstation trust relationship.

System wont let him in until he physically disconnect the network cable from his machine. then he logs in to  his AD account and reconnects the network cable.


I did some research on the error and found few things but need an opinion on how to proceed...

details:
MS Windows 2003 x64 domain controller
No GPOs
local user (no vpn)
user has no administrative rights

per:
http://kapothi.com/?p=249

Error : “The security database on the server does not have a computer account for this workstation trust relationship” on Windows Vista with sp1

What to check
1
Make sure your computer account is not disabled in Active Directory users and computers
2
Check
configuration/administrative templates/network/dns client/primary DNS suffix in GPO and make sure its correct or defined
3
A) Start > Run > ADSIEDIT.MSC
B) Go to Domain Partition and mark the affected computer
C) Rightclick and Properties.
D) Doubleclick ServicePrincipalName
E) Add new value: HOST/yourcomputername.yourdomain.xyz or whatever HOST is missing.




so I did that and here's what I see under that computer account / servicePrincipalName:

HOST /computername
HOST /computername.domainname.local
RestrictedKrbHost/computername
RestrictedKrbHost/computername.domainame.local


all the other machines dont have the "RestrictedKrbHost" part under servicePrincipalName.
should I delete it ?


also here

http://blogs.msdn.com/b/jongallant/archive/2008/11/19/solution-to-the-windows-exception-the-security-database-on-the-server-does-not-have-a-computer-account-for-this-workstation-trust-relationship.aspx

someone is suggesting to change the domain FQDN to a short name from domainname.local to domainname


Anyone has any suggestions ?

Thank you !







sbarhoumehAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Bull_81073Commented:
This is actually not that uncommon of an error, so you aren't alone!  This occurs when computer's domain account password has fallen out of sync with the password that the computer thinks that it should be.  Your only recourse is to un-join the computer from the domain, delete it from active directory and then re-join!
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
sbarhoumehAuthor Commented:
thanks, I see the same advice in this thread

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_23258126.html

but the guy said that re-joining did not helped.

also I would have to struggle with user profile backup / restore ...

any other thoughts ?
0
KazooSoftCommented:
When rejoining do you use DOMAIN.local or just DOMAIN? Try the alternative. We had the same problem even after deleting from AD and rejoining. Until we used just DOMAIN when joining it worked fine...

Weird, but solved it for us.
0
sbarhoumehAuthor Commented:
what if . instead on re-joining Ill change the domain name from domain.local to domain     ?
can this help ? will this corrupt user's existing profile ?

0
zkriegerCommented:
assuming you are logged in as yourself or an administrator that is NOT the affected user, no change should happen to their profile during this change.

0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2003

From novice to tech pro — start learning today.