Solved

Symantec Backup Exec failed to install remote agent

Posted on 2010-08-18
5
703 Views
Last Modified: 2013-12-01
Trying to install back up Exec on a Server running:
Windows Server 2007 Standard

I get the following error log:{attached}
bkupinst.htm
0
Comment
Question by:HB-IT
  • 3
  • 2
5 Comments
 
LVL 2

Expert Comment

by:TravisT
ID: 33467813
Other people with this issue:

Bad Download/Zip File
http://www.symantec.com/connect/forums/remote-agent-installation-failed-error-1603


Microsoft OS Permissions
http://support.microsoft.com/kb/834484


0
 

Author Comment

by:HB-IT
ID: 33468271
The SYstems & Administrator accounts both have full Permissions
0
 
LVL 2

Accepted Solution

by:
TravisT earned 500 total points
ID: 33468385
OK - try this:

Please follow the steps for manual installation of the Remote Agent on W2008 64-bit

1  : Copy 2 folders (RAWSx64 & MSXML) from C:\Program Files\Symantec\Backup Exec\Agents folder on the W2008 64-bit Server
2  : Open the RAWSx64 folder on the W2008 64-bit Machine and run setup.exe
3  : Follow the steps and make sure that Advance Open File Option is unchecked while instaiiation
4  : Finish the installation and make sure that the Remote Agent Service is running.
0
 
LVL 2

Expert Comment

by:TravisT
ID: 33468783
Did that work?
0
 

Author Comment

by:HB-IT
ID: 33468823
WIll try in the AM tomorrow - leaving for the day
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Life is full of imperfections – we all know it. Sometimes bad things happen to people for no particular reason. As they say: “it happens”. All we can do is to find a way to make some unavoidable situations… avoidable. Every kind of hardware has i…
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now