Route inbound email based on subject

Posted on 2010-08-18
Medium Priority
Last Modified: 2012-05-10
I don't know if this is possible, but we have exchange 2010 with server 2008 r2
We get a lot of emails that come to one specific email address, most of them have specific key words in the subject.
Is there a way to route the email to a specific distribution group based on key words found in the subject line?

Thank you.
Question by:AZCS
  • 2

Accepted Solution

karim_hashish earned 2000 total points
ID: 33467971
Hello AZCS,

Yes by creating a transport rule that route the desired mails to a specific distribution group based on your selected keyword

Kindly find below article that shows you how to create a transport rule.

According to the below article you will choose the condition to be
"When the subject field contains specific text pattern" then enter your keyword.

The action will be "redirect the message to addresses" then enter the address of your distribution group.


If you have more question please don't hesitate to refer back.


Expert Comment

ID: 33468257
Sorry one modification to add

in the condition stage choose "Subject with specific words" instead of "subject field contains specific pattern" then enter your keyword

sorry for inconvenience.

Best Regards,
LVL 28

Expert Comment

ID: 33468997
That should work @ karim_hashish's suggestion.

Author Comment

ID: 33476774
Thats it exactly thanks!

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses
Course of the Month13 days, 14 hours left to enroll

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question