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Itune is not detecting ipad

Posted on 2010-08-18
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Last Modified: 2013-11-06
Hi when i plug my ipad it is detected by the drive , but when i open my itunes its not detecting and giving error as "" an ipod has been detected but could not be identified properly
i have windows xp sp 3
please advice
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Question by:sanjeevkmrs
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deisrobinson earned 500 total points
ID: 33468688
Do you have the latest version of Itunes? 9? You can download here:

http://www.apple.com/itunes/download/

Here is an article of the most common causes of your problem:

http://www.technipages.com/ipad-not-showing-up-in-itunes.html

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by:sanjeevkmrs
ID: 33468745
yes the version is the newest
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by:sanjeevkmrs
ID: 33473548
please advice
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by:deisrobinson
deisrobinson earned 500 total points
ID: 33474710
Does your system support USB 2.0? Which is a system requirement.

If it does and you've tried restarting your IPAD AND your computer. Next you should try to do a complete unistall of ITunes and reInstall.
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by:sanjeevkmrs
ID: 33482652
i uninstalled itune and done rgistry editing also for itune folders etc . but still when i connect with my pc its giving same error .
buit when i am connecting my IPod with other laptop or pc its working fine .
please advice
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Expert Comment

by:deisrobinson
ID: 33491418
Ok next test the USB Port and cord. Try a different port.
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