When I try to print a document from within BlackBoard and use the IE 7 web browser option to do a file -> print I get this message printed on the page instead of what I want printed: The document in this frame cannot be printed as laid out. This frame will be printed separately. I ran the latest Microsoft updates but error still occurs. We are currently running BlackBoard 9.1.
Any help would be greatly appreciated.
If Firefox is able to open the app for the file then IE should be able to also. Is IE opening it inside the browser? IF so, change your setup by following this link: http://support.microsoft.com/kb/162059
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