The Remote SMTP Service Does Not Accept TLS Requests

I have added an SSL certificate to my server to add TLS communication between me and another domain. I followed all of the steps in this document( http://www.networkworld.com/news/2007/011807-tls4.html ) and followed them well. I have created another SMTP connector for this domain using that document. The problem is now the emails are queued under Exchange system manager > First Admin Group > Servername > Queues. Under the name of the SMTP connector I get the message " The remote SMTP service does not accept TLS requests" It's at this point that I've hit a wall and cannot figure this out yet. The emails are being routed through the connector fine, just not going through to the host. Any help is greatly appreciated.
FIFBAAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
FIFBAConnect With a Mentor Author Commented:
Turns out the problem was on our cisco asa. If someone else has this problem there are known issues to troubleshoot.
0
 
DrDave242Commented:
Are you sure the other domain's server is configured for TLS?  The error message seems to imply that it's not.
0
 
FIFBAAuthor Commented:
It's a fairly large insurance company that is requiring us to use this so I would think so. I do agree that it would sound from that error message as it's not working on their end?
0
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
DrDave242Commented:
Can you contact someone on that end to see if they require some sort of crazy configuration?
0
 
FIFBAAuthor Commented:
The document they sent me and their ip's are all I have gotten. I've got an email into them, but I don't know how technical the guy will be. Is there any way to test tsl?
0
 
FIFBAAuthor Commented:
Anyone else have any guidance on this? The company really needs to get emails through TLS to them and I am unsure where to turn at this point.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.