Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Inserting images into an outlook email from shared drives causes hang

Posted on 2010-08-18
3
Medium Priority
?
268 Views
Last Modified: 2012-06-21
I have a user that when she inserts an image from a shared drive directly into the body of an email, her outlook client freezes up for minutes at a time.

Inserting an image from a local file does not produce this problem, just shared drives.

Any ideas?  The pictures are not large in size at 72k for testing.  The network drive is 2.7tb, so could it just be some sort of issue with the shared drive size?
0
Comment
Question by:dzirkelb
  • 2
3 Comments
 
LVL 2

Accepted Solution

by:
Beghemot earned 2000 total points
ID: 33470360
Are the shared drives mapped?

If you delete the mappings and attach through a UNC path does it happen the same way?

This sounds weird I know, but are there any environmental variables (especially the PATH=) that point to a location that no longer exists?  

XP
Rightclick "My Computer"-> properties-> Advanced->Environment Variables

or in Windows7
Start->right Click "Computer" ->Properties->advanced system settings->(advanced tab) environmental variables
0
 

Author Comment

by:dzirkelb
ID: 33475267
I had her disconnect a shared drive that pointed to (none), and wasn't active in her shared drives and that didn't solve her problem.

she does not experience the problem when inserting images from another shared drive that is only 270gb or so.

This shared drive is on a Sonega NAS, something I am not familiar with.

The shared drives are mapped.

Attaching through UNC path produces same issue.
0
 

Author Comment

by:dzirkelb
ID: 33475843
A little more troubleshooting shows that other people have the same problem from the same drive.  What could cause the issue?  Just pure drive size, fragmented drive, the type of drive it is in the first place?
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question