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Public folders spike processor

Posted on 2010-08-18
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Last Modified: 2013-12-10
I have one work station that is running WinXP Pro & Ofiice 2010.  We have Exchange Server 2003.  This is the only one that the processor spikes when accessing public folders.  How do I fix?
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Question by:reesehenry
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Coast-IT earned 125 total points
ID: 33469824
This is a common problem and there are a couple of ways to resolve.  

You can limit the number of connections on your virtual server ;

# In Exchange System Manager, click the virtual server that you want to configure.
# On the Action menu, click Properties.
# On the General tab, click to select the Limit number of connections to check box.

This is a trial and error scenario, or..

maybe a reshuffle of public folders?

http://technet.microsoft.com/en-us/library/bb125057%28EXCHG.65%29.aspx

Good luck
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Author Comment

by:reesehenry
ID: 33470193
Thank you for your quick response.  I looked into limiting the number of connections on my exchange server, but it does not have that option.  At least not on the general tab or anywhere else in the properties that I could find.  This problem is specificic to only one work station as I see it.  It also reacts the same if a Domain Admin is logged into it.  Any other ideas?
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Expert Comment

by:Coast-IT
ID: 33470350
If it is only one PC, check if it as a profile issue.  Log onto the PC as another user and set up a mail account with access to public folders and see what the speed is like.

If speed is ok for another user, just recreate the user profile.

If the speed is bad on the new profile, maybe repair outlook, or run the latest office updates to ensure you have the latest service pack?
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Author Comment

by:reesehenry
ID: 33470415
Have logged in as domain admin and runs the same.  Profile has been deleted and Office uninstalled and reinstalled already and service pack is up to date.  Any more thoughts?
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Expert Comment

by:Coast-IT
ID: 33474339
I have no clue.

This is nearly always the server that causes the problem, so as far as the PC goes, I can't really help.

Maybe it is "on access scanning" as part of your AV ?

You can always try a clean boot of Windows just in case...

http://support.microsoft.com/kb/310353
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