Terminal Services HP p2035 will not print
Posted on 2010-08-18
One end user in our domain has an HP p2035n printer by her desk. She has added the printer to her local Printers and Faxes window by using the installation CD that came with the printer. I had manually assigned an IP, Subnet, and Gateway to the printer before beginning software/driver installation from CD. The installation progressed with no problems - setup recognized the printer via it's IP address and all is well while printing from software that is installed on the local C: drive.
When the end user connects via Remote Desktop to our Terminal Server, the p2035 populates without error and can be seen in the TS's Printers window. The driver is Terminal Services Easy Print. While using software accessed via the TS, no printing can be done. I can't even print a test page, nothing. I thought this might be a Security issue, so I've temporarily added the end user to the Domain Admins group in the hope of troubleshooting the problem. Even as a Domain Admin, this end user does not have permission to "manage" the printer, evidenced by that permission being unchecked under the Security Tab of the Properties window.
However, I can ping the IP address of the p2035n printer while in the TS session.