Solved

Black Screen Windows 2003

Posted on 2010-08-18
10
625 Views
Last Modified: 2012-05-10
All:

This question has been partially addressed on this site and on the internet, as well as Microsoft support, right here:

http://support.microsoft.com/kb/906510

My problem is that, after logging into Safe Mode (with a blank screen and only a blinking cursor...) my screen stays black.

The box in question is the DC also running DNS, DHCP. The services seem to be running over the network, and the machine is pingable and all shared folders and files are still accessible.
What do I do to get my display back?

Thanks...
0
Comment
Question by:guitarcolossus
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 3
10 Comments
 

Author Comment

by:guitarcolossus
ID: 33470335
PS...If I did not make myself clear, the system has a black screen with regular startup as well as safe mode. The Microsoft fix referenced booting into Safe Mode and modifying the registry...
0
 
LVL 2

Expert Comment

by:add2700
ID: 33470365
Is this a black screen on the terminal or via rdp?
0
 

Author Comment

by:guitarcolossus
ID: 33470390
This is via rdp, but most distressingly, it's also local.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 2

Expert Comment

by:add2700
ID: 33470558
Although this references Vista, it apparently is applicable in your situation.

http://forums.techarena.in/vista-setup-install/664710.htm
0
 

Author Comment

by:guitarcolossus
ID: 33470726
Add2700:

It's worth a try. I will take a shot at this tomorrow morning and will respond to this board before 12:00pm EST. Thanks...
0
 

Author Comment

by:guitarcolossus
ID: 33475299
Add2700:

This did not work. I have a full installation of Windows Server 2003 which has been in production for a few years, so safe mode did not get the message described in step 9, "...setup was not completed." Also, I did not get those BIOS options mentioned in the steps.
0
 

Author Comment

by:guitarcolossus
ID: 33475518
This looks like it might be my problem:

http://groups.google.com/group/microsoft.public.windows.server.general/browse_frm/thread/90293b98f4a2c61/d8a45badbe7e38de?tv&pli=1

The symptoms match mine. I am going to attempt this fix via Recovery Console...
0
 
LVL 2

Accepted Solution

by:
add2700 earned 500 total points
ID: 33476610
You can also uses PSexec, from PStools, to get a command line on that box from another box. Then follow the steps listed here to edit the registry, even import a reg file.

http://www.computerhope.com/issues/ch000848.htm
0
 

Author Comment

by:guitarcolossus
ID: 33478492
This did it. Not so much the PSexec, but the 'reg' command. If anyone else is experiencing this problem, here's what happened.

1.After Windows Server 2003 logo, screen is mostly black.
2. Can see a blinking cursor but you can not see the output of type strokes.
3. This happens locally and remotely.

There are some groups and boards that recommend logging in via Safe Mode, then modifying some settings, but Safe Mode is black/blank as well.

The solution and fix are described here:

http://groups.google.com/group/microsoft.public.windows.server.general/browse_frm/thread/90293b98f4a2c61/d8a45badbe7e38de?tv&pli=1

What is not explicitly state in the fix is as follows: You need to utilize the REG set of commands from the command prompt to copy  settings from a local (healthy) machine to (overwrite) the remote (blank) system registry.

~Thanks
 
0
 

Author Closing Comment

by:guitarcolossus
ID: 33478503
Recommending PSEXEC was extraneous and time consuming. However, I was desperate and ADD2700 definitely pointed me in the right direction. I would not have arrived at the solution without him.
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scenerio: You have a server running Server 2003 and have applied a retail pack of Terminal Server Licenses.  You want to change servers or your server has crashed and you need to reapply the Terminal Server Licenses. When you enter the 16-digit lic…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question