Solved

Black Screen Windows 2003

Posted on 2010-08-18
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Last Modified: 2012-05-10
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This question has been partially addressed on this site and on the internet, as well as Microsoft support, right here:

http://support.microsoft.com/kb/906510

My problem is that, after logging into Safe Mode (with a blank screen and only a blinking cursor...) my screen stays black.

The box in question is the DC also running DNS, DHCP. The services seem to be running over the network, and the machine is pingable and all shared folders and files are still accessible.
What do I do to get my display back?

Thanks...
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Question by:guitarcolossus
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10 Comments
 

Author Comment

by:guitarcolossus
ID: 33470335
PS...If I did not make myself clear, the system has a black screen with regular startup as well as safe mode. The Microsoft fix referenced booting into Safe Mode and modifying the registry...
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Expert Comment

by:add2700
ID: 33470365
Is this a black screen on the terminal or via rdp?
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Author Comment

by:guitarcolossus
ID: 33470390
This is via rdp, but most distressingly, it's also local.
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Expert Comment

by:add2700
ID: 33470558
Although this references Vista, it apparently is applicable in your situation.

http://forums.techarena.in/vista-setup-install/664710.htm
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Author Comment

by:guitarcolossus
ID: 33470726
Add2700:

It's worth a try. I will take a shot at this tomorrow morning and will respond to this board before 12:00pm EST. Thanks...
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Author Comment

by:guitarcolossus
ID: 33475299
Add2700:

This did not work. I have a full installation of Windows Server 2003 which has been in production for a few years, so safe mode did not get the message described in step 9, "...setup was not completed." Also, I did not get those BIOS options mentioned in the steps.
0
 

Author Comment

by:guitarcolossus
ID: 33475518
This looks like it might be my problem:

http://groups.google.com/group/microsoft.public.windows.server.general/browse_frm/thread/90293b98f4a2c61/d8a45badbe7e38de?tv&pli=1

The symptoms match mine. I am going to attempt this fix via Recovery Console...
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LVL 2

Accepted Solution

by:
add2700 earned 500 total points
ID: 33476610
You can also uses PSexec, from PStools, to get a command line on that box from another box. Then follow the steps listed here to edit the registry, even import a reg file.

http://www.computerhope.com/issues/ch000848.htm
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Author Comment

by:guitarcolossus
ID: 33478492
This did it. Not so much the PSexec, but the 'reg' command. If anyone else is experiencing this problem, here's what happened.

1.After Windows Server 2003 logo, screen is mostly black.
2. Can see a blinking cursor but you can not see the output of type strokes.
3. This happens locally and remotely.

There are some groups and boards that recommend logging in via Safe Mode, then modifying some settings, but Safe Mode is black/blank as well.

The solution and fix are described here:

http://groups.google.com/group/microsoft.public.windows.server.general/browse_frm/thread/90293b98f4a2c61/d8a45badbe7e38de?tv&pli=1

What is not explicitly state in the fix is as follows: You need to utilize the REG set of commands from the command prompt to copy  settings from a local (healthy) machine to (overwrite) the remote (blank) system registry.

~Thanks
 
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Author Closing Comment

by:guitarcolossus
ID: 33478503
Recommending PSEXEC was extraneous and time consuming. However, I was desperate and ADD2700 definitely pointed me in the right direction. I would not have arrived at the solution without him.
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