Solved

Notes won't start after installing FP4 for version 851.

Posted on 2010-08-18
3
1,150 Views
Last Modified: 2013-12-18
I was running Lotus Notes 851 on my laptop with Windows XP. I installed Fix Pack 4 as it was meant to solve a few problems I was having and haven't been able to start Notes since. The Lotus Notes/IBM/Eclipse splash screen comes up, stays a while and then goes away, nothing else!

What I've done so far in order (without success) is:
1) Try to reinstall Notes over the top of the existing installation, I think it offered a "repair" option which I took.
2) Uninstalled Notes, cleared the registry of any traces of Lotus, rebooted, reinstalled Notes.
3) Tried to install Notes to a SD Card in the SD Card drive of my laptop. I didn't think it would work, but I was curious to try and get it running from an SD card anyway as I've heard the big thing that slows Notes down is reads and writes to HDD and SD Cards are super fast.
4) Created another Windows profile with Administrator rights and tried to install Notes to that.

With my clean installation it still only shows the splash screen and then nothing. The notes.ini only contains [Notes] and nothing else. Normally on first start it will write a load of stuff based on your selection of setup options, but I'm not even getting to the setup.

Short of rebuilding the whole laptop, I don't know what to do?
0
Comment
Question by:Sam654
3 Comments
 
LVL 11

Accepted Solution

by:
larsberntrop earned 375 total points
ID: 33473055
I think there are corrupted files in your notes program or data directories.

After uninstalling, delete those directories, then reinstall.

Please reoprt back
0
 
LVL 63

Assisted Solution

by:SysExpert
SysExpert earned 125 total points
ID: 33476464
Also rename the notes.ini to notes.old if you have this file anywhere on your drive ( you may have multiples even )

I hope this helps !
0
 
LVL 7

Author Closing Comment

by:Sam654
ID: 33482037
Corrupt files in the data directory and needed to clean out the notes.ini. Won't be trying that again, especially as 8.5.2 is out next Tuesday.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Problem "Can you help me recover my changes?  I double-clicked the attachment, made changes, and then hit Save before closing it.  But when I try to re-open it, my changes are missing!"    Solution This solution opens the Outlook Secure Temp Fold…
This article covers general Notes 8.5 troubleshooting information including recreating the Notes\Data folder.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question