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How to modify Ownership of LOGMEIN account

Posted on 2010-08-18
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Last Modified: 2013-11-30
Hi,
I am new using logmein.
I got a new customer and I noticed that the IT guy before use LOGME IN to give maintenance to several computers and 1 server. Can you please advise me how to remove those rights from him and I want to have control over those computers using my LOGMEIN account?.

Thanks
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Question by:chenzovicc
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Expert Comment

by:DeadRatRacer
ID: 33471655
I believe all you need to do is uninstall the logmein client that is on the system then re-install under your own account. There may be other ways, but that has worked for me.
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Author Comment

by:chenzovicc
ID: 33501122
What version of Logmein do I need to install on the clients and what version I need to install on my end as troubleshooter?.

Thanks
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Expert Comment

by:DeadRatRacer
ID: 33549364
Whatever version is currently on the logmein website after you logon to your account should be the best. Specifically though, start with the free edition but check out if the support or pro versions are worth paying for for your situation/needs. If you find yourself wanting to switch later, easy to change.
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Author Comment

by:chenzovicc
ID: 33579634
I will keep you updeted as I will do the changes this Friday.

Thanks
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Accepted Solution

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DeadRatRacer earned 500 total points
ID: 33593449
Good luck, and may you have an uneventful weekend!
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Author Closing Comment

by:chenzovicc
ID: 33596567
Very accurate.  Thanks
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