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Client's protection in Symantec systems center v.10.0.0.2.2000

Posted on 2010-08-18
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Last Modified: 2013-12-09

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Symantec systems center is installed on Windows 2003 server. All the workstations in the domain are not protected from the server.  We can not load client list snap-in: the following error message is coming up "Symantec Antivirus could not configure NYCDC001 Client auto protect". i.e. NYCDC001 is the name of our server.

Please help.
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Question by:kozerog1
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6 Comments
 
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Expert Comment

by:digitap
ID: 33478814
So, you have the console installed on the 2003 server and when you launch the console, you get the error above?  Is this a new installation?  Why aren't the workstations being managed by the SAV server?
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Author Comment

by:kozerog1
ID: 33479542
No. It is not a new installation. I am not sure if it ever worked before. This is an existing problem I encountered and need to find a solution. I was trying to load a clients AD snap-in in order to load all the clients, but it did not go to the correct groups( nycdc001).When we are trying to load a client protection - the error comes up. Please see the attached screen shot. I can not bring client list to go under the NYCDC001 tree.
symantec-error.docx
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digitap earned 250 total points
ID: 33480770
It looks like the management console isn't installed properly.  I'd try either downloading the latest version (if you have support) or performing a repair.  If neither prove successful, uninstall the console and reinstall.  It just sounds like the snap-in is corrupt or the console installation.
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Author Comment

by:kozerog1
ID: 33481566
thanks I will try it and let you know
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LVL 33

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by:digitap
ID: 33481586
sounds good.
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by:digitap
ID: 33507567
thanks for the points!
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