?
Solved

Office using temp files on C: after XP SP3 install. Users do not have rights

Posted on 2010-08-19
3
Medium Priority
?
371 Views
Last Modified: 2013-11-21
Hi,
The company I work for has used SMS to deploy XP SP3 to trench 1  (50 users for testing as we are using various bespoke softwares) but we now are having issues with Microsoft Office 2003 (with SP3) The issue is that users are getting various error messages when trying to open Word or Excell files. We have renamed to Normal.dot file & created a DWORD called Cachesize (set to 1024 in the registry) which has helped some users but others we have to give local admin rights (which we dont wont to do) Its strange because the uses can open the word documents in wordpad without local admin rights? so its not really a security permissions issue? Also Excell is not displaying images but displays a red x instead. We suspect that users had Microsoft office open when SMS deployed XP SP3 & has screwed up mabe something with the security for macros? We have also tried detect & repair, Uninstalled Office & reinstalled it & uninstalled XP SP3 but still have the same issue? at this rate we will not be deploying XP SP3 to the rest of 700+ users unless we can sort this out?
Any help would be great

Thanks

Michael
0
Comment
Question by:michael_woodward
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 

Accepted Solution

by:
michael_woodward earned 0 total points
ID: 33473531
Problem solved:

Office uses temp file location on C: after XP SP3 install. Users do not have rights. Changed location to: C;\documents and settings\%username%\local settings\temporary internet files
Creating Group policy to update users.
0
 
LVL 6

Expert Comment

by:expone
ID: 33474358
Maybe you should change the title from "Help" to:
"Office using temp files on C: after XP SP3 install. Users do not have rights"
Also, you should comment how you changed the temp files location, via environment variables, or through some configuration setting within Office?
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question