Solved

Office using temp files on C: after XP SP3 install. Users do not have rights

Posted on 2010-08-19
3
358 Views
Last Modified: 2013-11-21
Hi,
The company I work for has used SMS to deploy XP SP3 to trench 1  (50 users for testing as we are using various bespoke softwares) but we now are having issues with Microsoft Office 2003 (with SP3) The issue is that users are getting various error messages when trying to open Word or Excell files. We have renamed to Normal.dot file & created a DWORD called Cachesize (set to 1024 in the registry) which has helped some users but others we have to give local admin rights (which we dont wont to do) Its strange because the uses can open the word documents in wordpad without local admin rights? so its not really a security permissions issue? Also Excell is not displaying images but displays a red x instead. We suspect that users had Microsoft office open when SMS deployed XP SP3 & has screwed up mabe something with the security for macros? We have also tried detect & repair, Uninstalled Office & reinstalled it & uninstalled XP SP3 but still have the same issue? at this rate we will not be deploying XP SP3 to the rest of 700+ users unless we can sort this out?
Any help would be great

Thanks

Michael
0
Comment
Question by:michael_woodward
3 Comments
 

Accepted Solution

by:
michael_woodward earned 0 total points
ID: 33473531
Problem solved:

Office uses temp file location on C: after XP SP3 install. Users do not have rights. Changed location to: C;\documents and settings\%username%\local settings\temporary internet files
Creating Group policy to update users.
0
 
LVL 6

Expert Comment

by:expone
ID: 33474358
Maybe you should change the title from "Help" to:
"Office using temp files on C: after XP SP3 install. Users do not have rights"
Also, you should comment how you changed the temp files location, via environment variables, or through some configuration setting within Office?
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office …
Know what services you can and cannot, should and should not combine on your server.
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now